Branch Operations

3 days ago

hong kong, Hong Kong SAR China Chong Hing Bank Limited Full time

Branch Operations (Assistant Manager / Manager) Supervise the counter services to ensure smooth and efficient branch operations Enhance customer services quality and assist in resolving customer complaints Prevent misconduct by checking and monitoring the daily operations Provide recommendation on the improvement of branch operation and work processes Ensure the branch operates in compliance with the bank’s policies, procedures, guidelines and regulatory requirements Requirements: Secondary education or above Minimum of 5 years’ working experience in Retail Banking Operations Solid knowledge of banking operation procedures, general banking products and regulatory requirements Customer-oriented with good communication and interpersonal skills Mature, independent and able to work under pressure Proficient in both spoken and written Chinese (Mandarin and Cantonese) and English Candidate with less experience may be considered as Assistant Manager, Branch Operations Benefit / Other Information 5-day week Discretionary bonus Education subsidies Birthday leave Marriage leave Extra maternity leave Extra Paternity Leave Examination leave Insurance plan Medical plan Family medical plan Dental plan We offer competitive remuneration package and promising career opportunities to the successful candidates. Interested parties, please send full resume with current & expected salary and the date of availability to The HR Division, G.P.O. Box 2535, HK , or by clicking Apply Now. Please quote reference on your application. Information provided will be treated in strict confidence and only be used for recruitment purposes. Personal data of unsuccessful applications will be destroyed 24 months after the completion of the recruitment and selection exercise. Founded in 1948, Chong Hing Bank is a well-established commercial bank in Hong Kong with a network of more than 40 branches and sub-branches. The Bank became a member of Yuexiu Group, one of the largest state-owned enterprises in Guangzhou, in 2014. In recent years, the Bank has been actively expanding its business in Hong Kong, Macau and Mainland China. To cope with the Bank's rapid growth, we are now inviting high calibre candidates to join us and develop successful careers with us. #J-18808-Ljbffr

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