Sales Associate

DealerSend Director of E-Commerce Fulfillment Kickstarter & Shopify Company Overview: DealerSend Fulfillment Limited is a tech-driven leader in logistics solutions, headquartered in Hong Kong. We combine the agility and innovation of a startup with the stability and deep industry expertise built over years in logistics. Our office is situated in a well-equipped industrial building in Tsuen Wan, fostering a collaborative environment where creativity and teamwork thrive. As we evolve from a strong B2B logistics foundation to an expansive B2C e‑commerce logistics model, we invite you to join our exciting growth journey. Our innovative platform delivers comprehensive services including storage, fulfillment (pick and pack), and cross‑border last‑mile delivery all designed to elevate clients’ experiences. With strategically positioned warehouses in Hong Kong, the USA, and Germany, we are seeking a proactive Sales Associate to become a key part of our dynamic team. Responsibilities: Develop and execute innovative sales strategies to attract and secure B2C e‑Commerce clients in Western markets. Build and nurture strong, lasting client relationships to drive consistent satisfaction, loyalty, and repeat business. Take full ownership of client accounts, prioritizing long‑term engagement and ongoing support to ensure client success beyond the initial sale. Collaborate closely with operations, finance, marketing, and IT teams to deliver seamless operations, exceptional client experiences, and strong internal alignment. Proactively manage workload and priorities, with performance reviewed quarterly against key KPIs and adjustments made as needed to support success. Analyze market trends, competitor activities, and client feedback to continuously refine and optimize sales approaches. Maintain an active and professional presence on social media platforms, including LinkedIn, Instagram, Facebook, and X, to engage prospective clients and elevate brand visibility. Provide accurate cost estimations for potential clients by collaborating with relevant teams and handling associated administrative tasks to support the sales process. Training: On‑the‑Job Training: Begin with an immersive introduction to e‑commerce logistics through guided visits to various departments, gaining a clear understanding of end‑to‑end process flows. Receive hands‑on training in using our CRM system and proven strategies for client acquisition. All training and ongoing support will be personally provided by your direct reporting manager, ensuring tailored guidance and comprehensive development every step of the way. Qualifications: Bachelor’s degree in Business, Logistics, Marketing, or a related field. 1–2 years of relevant experience in sales or logistics is advantageous but not required; we are fully committed to training the right candidate from the ground up. Languages: Proficiency in both Mandarin and English is essential. Attributes: Smart, quick‑thinking, and adaptable in dynamic situations. Eager to learn and committed to personal and professional growth within the role. Outgoing and personable, with a natural ability to build rapport and connect effectively with diverse individuals. Strongly focused on owning client relationships, prioritizing long‑term satisfaction and success. Positive, cheerful, and resilient, with the ability to think and respond quickly on your feet. Creative and entrepreneurial mindset, coupled with persistence and a genuine drive to acquire new skills. Hunter mentality: proactive in identifying and pursuing new business opportunities, with tenacity to convert leads into lasting sales growth. CRM experience: familiarity with CRM systems (Pipedrive preferred) for efficiently managing sales pipelines and client interactions. Social media savvy: active and engaging on social platforms to build connections and interact effectively with target audiences. Compensation: Base Salary: HKD 15,000 to HKD 18,000 monthly. Commission: A competitive commission structure will be discussed during the interview process. Opportunities for professional growth and career advancement in a dynamic, tech‑driven environment that fosters collaboration and continuous learning. Exciting chances to travel internationally for trade shows, conferences, and industry events. Join a young, energetic team that thrives on innovation, creativity, and mutual support. Competitive benefits package, including comprehensive health coverage, generous paid time off, and a vibrant workplace culture that celebrates teamwork and fresh ideas. Seniority level Entry level Employment type Full‑time Job function Sales and Business Development Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr