Education Center Manager

Overview Education Center Manager / Retail Operations Manager (PART TIME) Be among the first 25 applicants. Role posted recently for Preface, a global EdTech company focused on enabling learners with up-trend tech knowledge and skills anytime, anywhere, and in any format. About Preface Preface is a global EdTech with the mission to enable learners with up-trend tech knowledge and skills anytime, anywhere, and in any format. We have been living and breathing by the motto “there isn’t a thing that cannot be learnt.” With the vision to increase the overall tech literacy of the world, Preface provides market-leading education solutions to fulfil the changing learning and customised-development needs of learners and corporates worldwide. Role Education Center Operations Manager / Location Manager (Part Time). As the face of Preface, you\'ll create a welcoming environment, engage students and parents, and foster a strong learning community. You’ll bridge relationships between parents, Nomads (teachers), and students, ensuring alignment with Preface’s mission and values. Ideal for individuals returning to the workforce who have strong customer service skills and are excited to re-engage in a people-focused, community-driven environment. Responsibilities Student & Parent Engagement: Greet families warmly and maintain an organised learning space; Serve as the primary contact for learning progress, class discussions, and course recommendations; Assist parents with the customer portal, schedules, and progress updates. Teacher Support & Classroom Readiness: Coordinate substitute teachers and ensure class materials are prepared; Monitor teacher dress code and enforce Preface lanyard use; Support pre-class setup, including tech checks and classroom readiness. Community Building & Sales Growth: Maintain clear communication via WhatsApp, phone, email, and in-person; Promote courses, discounts, and events to boost enrolments; Organise on-site events like experience days and parent workshops; Drive retention through referrals and student success highlights. Operational Excellence: Manage schedules, attendance, and front desk inquiries; Support company-wide events and analyze attendance trends; Uphold Preface brand standards and keep marketing materials updated. Who You Are 3-5+ years of experience in retail, customer service/facing, hotel, members club or education centre Looking for a bit of flexibility with work Self-starter who thrives in a fast-paced, high-growth environment with builder mindset Strong communicator with excellent interpersonal skills Sales and relationship building skills Detail-oriented and proactive in solving problems Passionate about education and community building Able to multitask and manage classroom operations efficiently Fluent in English and Cantonese (spoken and written) Becoming a Prefacer We believe that our talent is what differentiates us from the world. Our People Team is dedicated to maximise the potential of our talents through developing traits, skills, and knowledge that will help you become an effective business leader. Our culture of collaboration and growth is what enables us to stay innovative and supportive throughout the speed ride of growth. In addition to high growth opportunities, we also offer a range of perks and benefits to our talents: Benefits We care about your wellbeingCompetitive health insurance Complimentary food & beverage for you and your loved ones at Preface Coffee & Wine We care about your growth & developmentComplimentary tech knowledge upskilling Global exposure Great career development opportunities in a growing company Do meaningful work - be part of the future of education technology and a leading force in the industry We care about your day to dayPremium working locations Casual work attire Seniority level Mid-Senior level Employment type Part-time Job function Management and Manufacturing Industries: Education Management Referrals increase your chances of interviewing at Preface by 2x. Get notified about new Retail Operations Manager jobs in Hong Kong, Hong Kong SAR . #J-18808-Ljbffr