Service Engineer

2 days ago

hong kong, Hong Kong SAR China Arjo Italia S.p.A. Full time

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Service Engineer - Medical Devices - Hong Kong

Location: Hong Kong (HKG), Hong Kong, HK - Hong Kong

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Opportunity Overview

We are excited to offer an opportunity for an enthusiastic and experienced Service Engineer to join our passionate, highly driven, and successful Service Team.

As a Service Engineer, you will leverage your technical expertise to troubleshoot, repair, and maintain Arjo equipment and products on-site within care facilities.

Your work will directly impact the quality of life for residents, patients, and caregivers by enabling movement and enhancing mobility.

Responsibilities

In this role, you will:

  • Perform installation, maintenance, repairs, and testing of Arjo’s range of medical equipment.
  • Conduct routine scheduled servicing (both preventative and reactive).
  • Ensure systems are installed to full working capacity, and operators are informed about operating and emergency procedures.
  • Provide technical solutions professionally and within agreed timeframes.
  • Maintain accurate records of spare parts in the service ERP system.
  • Uphold safety and integrity standards for all serviced products in accordance with company policies.

Qualifications

To succeed in this position, you should have:

  • A diploma or above in Mechanical and/or Electronics.
  • Field experience, preferably within the healthcare or service-related sector.
  • The ability to understand customer needs and provide appropriate solutions.
  • Analytical skills for reviewing and identifying key actions to drive continuous improvements.
  • A passion for building strong customer relationships and delivering excellent service.
  • Proven problem-solving and troubleshooting abilities.
  • Computer literacy, proficiency in MS Word, Excel, and PowerPoint.
  • Adherence to OH&S guidelines, including infection control policies.
  • The ability to work independently within a team environment.
  • A professional appearance aligned with the company’s brand and guiding principles.

What We Offer

In return, we provide:

  • A competitive salary package.
  • Continued training, education, and career development opportunities.
  • An Employee Wellbeing Assistance Program.
  • Incentives based on personal and company performance.

Diversity Matters

At Arjo, we value diversity. We strongly encourage applicants from all parts of society, fostering a more equitable, inclusive, and engaging workplace. Our commitment extends beyond the workplace to the communities we serve, work in, and live in.

Application Process

Successful applicants will undergo relevant referee checks prior to appointment. If you’re passionate about improving outcomes for others, a rewarding career at Arjo awaits. We eagerly await your application

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6000 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

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