Senior Client Experience Delivery Manager

A leading international bank in Hong Kong seeks a Senior Manager in Client Experience to manage customer complaints within their Retail Banking and Wealth Management Products. The ideal candidate will have significant experience in complaint handling, strong knowledge of banking products, and fluency in English and Chinese. The role involves working closely...

A leading fintech company in Hong Kong is seeking a Senior Client Project Manager to oversee and manage the end-to-end implementation of solutions for clients. This role is critical in bridging sales promises with successful project delivery. The ideal candidate will have 5+ years in client-facing project management, a strong understanding of payment...

Job Summary As a Senior Manager in Client Experience, you will be responsible for handling written and verbal complaints for Retail Banking and Wealth Management Products. Key Responsibilities Handle written and verbal complaints for Retail Banking and Wealth Management Products; ensure timely investigation/resolution, proper case closure and logging in the...

A financial services company in Hong Kong is seeking a Service Delivery Manager to manage client engagement and operational performance. The ideal candidate will have a background in investment accounting and financial services, with at least 5 years of experience. Responsibilities include overseeing reporting support, building client relationships, and...

Job Summary As a Manager in Client Experience, you will be responsible for handling both written and verbal complaints for Retail Banking and Wealth Management products, ensuring timely investigation, resolution, and logging in line with defined standards and regulations. About Our Wealth and Retail Banking Business We serve more than 13 million individuals...

Add expected salary to your profile for insights KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 72,000 merchants across Australia, Hong Kong, Japan and Singapore, KPay is unleashing merchants' growth potential by building a one-stop...

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

Job Summary A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers, corporations and/or government entities as you manage daily client engagement, reporting, and operational performance. You will be critical to our client retention while...

A technology services company in Hong Kong is seeking an Assistant Technical Account Manager to enhance client relationships and oversee IT service delivery. The ideal candidate has 2+ years of relevant experience, excellent command in English, Cantonese, and Mandarin, and strong problem-solving skills. This role offers a dynamic environment to facilitate...

Project Manager - Insurance project experience required DB Results is a global Business and Technology consultancy with a successful track record delivering large transformations and digital solutions. Develop a career in Consulting! Job Responsibilities Responsible for the overall successful project delivery on schedule and within budget Lead large scale...