VIP Concierge

A luxury hotel in Hong Kong is seeking a skilled Concierge Supervisor to enhance guest experiences. Responsibilities include supervising concierge duties, engaging with VIP guests, and handling guest concerns with professionalism. Ideal candidates will have at least 3 years in the hotel industry, a Higher Diploma, and strong interpersonal skills in both...

A prestigious private club in Hong Kong is seeking a dedicated Membership Service Ambassador. The ideal candidate will have a strong background in hospitality and customer service, with excellent communication skills. Responsibilities include managing daily operations of the concierge counter, providing attentive services to VIP members, and utilizing CRM...

Overview Our client, a prestige private club, is seeking a dedicated and customer-focused Service Leader with a strong background in hospitality to join their team. This is an excellent opportunity for a proactive and motivated individual with a passion for problem-solving and delivering exceptional customer service. 5-day work week Gratuity bonus with good...

Responsibilities Perform concierge supervisory duties including baggage and transportation arrangement. Greet VIP guests and enhance in-house guest engagement. Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures. Promote hotel facilities including Health Club, Business Centre and F&B outlets. Offer...

Guest Relations Officer – Langham Hospitality Group As a Guest Relations Officer at Langham Hospitality Group, you will perform concierge and lobby guest relations duties, manage guest comments, promote hotel facilities, and provide traveling tips to guests. Responsibilities Perform concierge/lobby guest relations duties including baggage and...

Our client, a prestige private club, is seeking a dedicated and customer-focused Membership Service Ambassador with a strong background in hospitality / luxury brand to join their team. This is an excellent opportunity for a proactive and motivated individual with a passion for problem-solving and delivering exceptional customer service. Key Responsibilities...

A prestigious hotel in Hong Kong is seeking a Guest Relations Officer to manage concierge and lobby guest relations duties. The ideal candidate will have a minimum of one year’s experience in the hotel industry, excellent communication and interpersonal skills, and the ability to work well under pressure. Responsibilities include assisting VIP guests,...

Responsibilities Provide courteous and professional reception services to visitors, tenants, and VIP guests. Ensure the delivery of high-quality customer service at all times. Handle general enquiries, feedback, and complaints in an efficient and professional manner. Assist in the coordination of events, VIP receptions, and promotional activities as...

Customer Service Officer Handle customers' enquiries and complaints (face-to-face, phone and email) Provide immediate support for customers Assist day-to-day operation of the Concierge / VIP Service Center / eStore collect centre / Call Center Shift duties are required and may need to work overtime according to actual needs Assist ad hoc tasks as assigned by...

A retail company in Hong Kong is seeking a Customer Service Officer to handle customer inquiries and assist with daily operations in various service centers. The ideal candidate should have a positive attitude and excellent communication skills, being fluent in Cantonese, Mandarin, and English. While experience in customer service is preferred, it is not...