Claims Manager

2 days ago


Hong Kong Island, Hong Kong SAR China Michael Page International (Hong Kong) Limited Full time

Property and casualty claims Team lead position About Our Client Our client is a well-known organization within the insurance industry, known for its commitment to delivering exceptional service and operational excellence. They have established Hong Kong office for years and are running a stable business. Job Description As a Claims Manager, your main responsibilities will include: Managing and reviewing general insurance claims to ensure compliance with company policies and regulatory requirements Leading a team of claims professionals, providing guidance and support to enhance team performance Investigating and resolving complex claims while maintaining high levels of customer satisfaction Collaborating with other departments to streamline claims processes and improve operational efficiency Preparing and analyzing claims reports to identify trends and recommend improvements Ensuring timely communication with clients, brokers, and relevant stakeholders throughout the claims process Monitoring claims reserves and expenses to maintain financial accuracy Staying updated with industry regulations and best practices within the insurance sector The Successful Applicant A successful Claims Manager should have: Over 10 years of related working experience; a strong background in managing insurance claims, particularly property and casualty lines Proven leadership skills with the ability to motivate and guide a team effectively Excellent problem-solving abilities and attention to detail Strong communication and interpersonal skills to liaise with clients and stakeholders A solid understanding of regulatory requirements and industry practices in Hong Kong What's on Offer Bonus scheme entitled Medical plan Double pay Team lead opportunity #J-18808-Ljbffr


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