Senior / Claims Officer (Liability & Property / Commercial Casualty)

3 days ago


hong kong, Hong Kong SAR China Zurich Insurance (Hong Kong) Full time

Senior / Claims Officer (Liability & Property / Commercial Casualty) Add expected salary to your profile for insights With moderate supervision to manage medium standard (moderate severity / complexity) and complex claims handling Job Accountabilities Responsible for the complex EC, Casualty, liability and property claims Provide technical support to the team including work simplification and automation initiatives Provide data analytics for Commercial portfolios Organize customer meeting presentation and preparation of Powerpoint slides Assist the Claims Manager in managerial tasks if necessary and also other ad hoc tasks Adhere to local regulatory and governance requirements throughout the life of the claim to ensure that we make decisions using the right standards. Compliance with customer protocols/service charter Job Qualifications 4 years or above experience in CAR, Liability and Property & Engineering claims, preferably with large and complex claims management skill Preferably Bachelor degree or above or equivalent working experience Achieved recognised industry standard (e.g. Snr Asso. of ANZIIF) Experience in Casualty, CAR, Liability and Property claims handling Experience in Casualty, CAR, Liability and Property claims with good customer service skill is a must Technical knowledge of products and services Technical claims handling knowledge of Liability and Property Insurance products Understand local legislation and legal liability Understand industry standards and protocolKnowledge of claims agreements Interpretation of policy over Knowledge and application of the litigation process Solid experience with all major aspects of the claims adjustment process Good command of written & spoken English & Chinese (including Cantonese & Mandarin) Data analytical skill is preferred Candidates with less experience can be considered for Claims Officer position Unlock job insights Salary match Number of applicants Skills match Zurich Insurance Group (Zurich) is a leading multi‑line insurer that serves its customers in global and local markets. It has about 53,000 employees and provides a wide range of property, casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, mid‑size and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. Further information about Zurich is available at the company website. Admiralty, Central and Western District, HK #J-18808-Ljbffr



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