End User Support Engineer
3 days ago
Job Overview Provide in-house / on-site technical support services for end users. Deal with hardware & software related issues: PC/Notebook, Window 7/10/11, VC support (Webex, Zoom, VooV Meeting), laptop & mobile devices (Apple OSX/iOS/Android) etc. Support O365/M365 applications including Outlook, OneDrive, Excel, Teams and SharePoint, escalating complex issues to the line manager as necessary. Perform installation, configuration and maintenance of workstations. Job Requirements Diploma or above in IT, computer science or a related field. Minimum 1 year in IT end user supportis preferred. Knowledge in building Windows PC using corporate images. Knowledge of PC/Mobile/Tablet/iPad support. Skills in troubleshooting via remote (ticketing, phone, email and in person). Experienced in VIP support is a plus. Able to work independently, willingness to learn and listen. Excellent problem-solving skill in resolving technical issues. Immediate available is highly preferred. Good communication skills in Cantonese, English, and Mandarin. 5-day Work Week 18-25K Depends on Experience Please send your full resume to us by email , or you may click “Quick Apply” button. For other vacancies, please visit our website Linkedin - linkedin.com/company/swing-consulting-ltd All information provided will be treated in strict confidence and used for recruitment purposes only. (Licence No.: 76511) #J-18808-Ljbffr
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Kowloon, Hong Kong SAR China HSBC Full timeA leading financial institution in Hong Kong is seeking an End User Services Analyst Engineer to provide remote and on-site technical support. This role involves identifying and resolving issues, managing IT operations, and implementing customer service policies. Ideal candidates have a Bachelor’s degree and strong customer service experience in IT,...
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End User Services Engineer – IT Support
1 week ago
Kowloon, Hong Kong SAR China Hang Seng Bank Full timeA leading bank in Hong Kong is seeking an End User Services Analyst Engineer. The role involves providing technical support, managing IT operations, and collaborating to enhance service delivery. Candidates should have a Bachelor's degree, experience in customer service management within IT, and fluency in English, Chinese, and Cantonese. This is a full-time...
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End User Support Engineer | Windows
3 days ago
Kowloon, Hong Kong SAR China Swing Consulting Limited Full timeA prominent consulting company located in Hong Kong is seeking a dedicated Technical Support Specialist. You will provide in-house and on-site technical support, troubleshoot issues related to PCs and software, and assist with O365 applications. The ideal candidate should possess a diploma in IT or a related field with at least one year of experience in...
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Senior Manager
3 days ago
Kowloon, Hong Kong SAR China Link Asset Management Limited Full timeSenior Manager - End User Technology and Support Role Objective The Senior Manager – End User Technology & Support is responsible for delivering a secure, reliable, and optimised end‑user technology ecosystem across the enterprise. This role provides strategic leadership and operational oversight of end user technology, deskside support, VIP support, and...
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End User Services Lead — IT Operations
3 days ago
Kowloon, Hong Kong SAR China Hang Seng Bank Ltd Full timeA prominent financial institution in Hong Kong is seeking an experienced End User Services Manager to oversee the support services team and ensure quality delivery. The ideal candidate will have at least 7 years of experience in End User Services, preferably in banking, along with a Bachelor's degree in Computer Science or IT. Strong communication skills,...
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End User Services Manager
3 days ago
Kowloon, Hong Kong SAR China Hang Seng Bank Ltd Full timeEnd User Services Manager We are seeking a high‑calibre professional to join our department in Hang Seng Information Technology to drive end‑user support services. Responsibilities Manage end user services support team to ensure end‑user support services are delivered with good quality. Develop and manage the team to deliver standardised IT services...
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Head of End User Services – Banking IT
2 days ago
Kowloon, Hong Kong SAR China HSBC Full timeA leading banking institution in Hong Kong seeks an experienced End User Services Manager to lead a support team, ensuring high-quality service delivery. The ideal candidate possesses over 7 years of experience in End User Services within the banking industry, with strong managerial skills and the ability to communicate effectively with diverse stakeholders....
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Head of End-User Tech
3 days ago
Kowloon, Hong Kong SAR China Advance Resources Personnel Consultants Limited Full timeA consulting firm in Hong Kong is looking for a Senior Manager to lead IT services for public libraries. The ideal candidate will have over three years of managerial experience in technology projects and personnel support. You will oversee a team to provide technical assistance and manage IT services, ensuring excellence in customer support. Excellent...
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End User Services Analyst Engineer
1 week ago
Kowloon, Hong Kong SAR China Hang Seng Bank Full timeSome Careers Have More Impact Than Others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Chief...
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End User Services Analyst Engineer
2 days ago
Kowloon, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Chief...