Desktop Team Leader

IT Desktop Support Team Leader (Legal Firm) - IC Client Description UK-based international legal firm Job Description Be one of our first point of contact as a 1st line Service Desk operative Provide a mixture of remote and at-desk support as appropriate and in-line with operational needs Leads the team by coordinating their daily duties of responding to...

A well-established public enterprise in Hong Kong is seeking a Technical Team Leader to manage the development and deployment of workplace technologies. The successful candidate must possess extensive IT experience, including at least 3 years in project management, and have strong skills in Citrix or Huawei VDI, MDM, and desktop TR. Responsibilities include...

Technical Team Leader (VDI / MDM / Desktop TR) (Public Enterprise) - IC Client Description Well-established public enterprise Job Description Support the development and deployment of new workplace technologies with Citrix and Huawei virtual desktop infrastructure (VDI) to meet business needs and IT workplace roadmap Support the Mobile Device Management,...

A leading IT services provider based in Hong Kong is seeking an experienced Team Lead to manage their Hardware Managed Services (HMS) team. The role involves overseeing desktop support operations, ensuring effective troubleshooting and repair of hardware, and managing installation and configuration tasks. Candidates should have 1 to 3 years of leadership...

SW8405 |17 Nov 2022 Team Leader (Deskside Support)Perform on-site deskside support including IMAC, desktops and laptops installation, image cloning, Hardware/Software troubleshooting, follow-up action, coordination and escalation Good knowledge of Microsoft Windows operating systems technologies Provide technical support of daily deskside support and problem...

A leading international law firm in Hong Kong is seeking an IT Desktop Support Team Leader. The successful candidate will oversee the Service Desk team and be responsible for providing technical support both remotely and at-desk. They should have 3-5 years of experience in IT support within a professional services environment, excellent customer service...

SW8113 |16 Feb 2021 Supervisor / Team Leader (Bank / Finance) Provide leadership on process and governance of Level 1 and Level 2 support experience Responsible for operational services and ensure performance in-line with End User Services "Core KPIs" Drive improvement initiatives as-per within EUS Portfolio Drives Technical Governance: engaging wider design...

Desktop Support Engineer EIRE Systems is looking for an experienced Desktop Engineer to join our team in Hong Kong. The role will be to support our clients – leading financial institution and SME's. This is a new role, the job encompasses providing end-to-end support services for IT and desk side support in our client’s offices. This is a hands‑on role...

Desktop Support Engineer Provide internal Desktop Support Services. Hardware & Software troubleshoot such as Desktop/ Laptop (i.e., Windows OS platform & Apple Mac OS platform), MS Office, Anti‑Virus, and Mobile device support. Troubleshoot Network connectivity issue, i.e., Device configuration, IP Addressing, and direct TCP/IP output and Network printing....

We are seeking for a dedicated individual to be a team lead to lead and manage the Hardware Managed Services (HMS) team in Hong Kong. The HMS team provides basic to intermediate level desktop installation, configuration, support and troubleshooting services in the Wintel environment. HMS Engineers can provide basic desktop support, offering simple fixes and...