Digital Customer Service Officer

Digital Marketing Manager (Social Media/ Creative/ Account Servicing) (Agency) Work with the team to create appealing content including feeds, articles, graphics and promotional campaigns on social media channels Develop creative ideas, formulate social media and influencer strategy for pitching purpose and win the deal with BD team Assist in influencer...

Chief Digital Customer Experience Officer Our client is a top conglomerate. Due to business need, they are seeking the Chief Digital Customer Experience Officer in Hong Kong. Responsibilities Design and implement the overall digital customer experience strategy. Champion digital transformation to maximize customer value and NPS score. Introduce innovation...

Our client is a leading High-tech electronics consumer products company, they invite bright and energetic candidate for the following vacancy: Digital Service Officer Responsibilities: Manage dotcom svc support part content satisfaction. Design and modify Dotcom content (FAQ / Video / Simulator). Read through original material and rewrite it in the target...

A leading international bank in Hong Kong is seeking a motivated Customer Service Officer (Premier Centre) to provide exceptional service at various branch locations. This role requires a strong customer-centric mindset and fluency in Cantonese and English, with Mandarin as a plus. Key responsibilities include facilitating efficient transactions, promoting...

A digital marketing agency in Hong Kong is seeking a Digital Marketing Manager to create engaging social media content and manage influencer campaigns. Candidates should have a relevant degree and 2-4 years of experience in social media or account servicing. Strong Chinese and English skills, as well as proficiency in Microsoft Office, are essential. The...

Join to apply for the Customer Relations Officer (Customer Service Centres) role at CLP . Working Location: Customer Service Centre Contract period: 24 months / Permanent Responsibilities Provide responsive, efficient, caring, and cost-effective customer services in relation to electricity supply applications, enquiries Follow up closely with customers to...

A financial service provider in Hong Kong is seeking a customer service representative to manage inquiries and educate clients on digital account management solutions. Responsibilities include providing counter service, resolving complaints, and promoting digitalization. Ideal candidates should have a Form 5 qualification, customer service experience, and...

Customer Service Officer - Operations Department Add expected salary to your profile for insights Provide excellent customer services for MPF and ORSO business Respond promptly to customer inquiries via phone and email Collaborate with both internal and external parties to enhance service delivery Resolve customer issues efficiently and effectively, and...

Digital Customer Engagement Officer (Mobile app) AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters. As one of the most diversified insurers in Hong Kong, we offer integrated solutions across...

Lead Writer & Strategist – AI & Digital Infrastructure We’re looking for a Senior Content Strategist & Lead Writer deeply plugged into the AI ecosystem to help Singtel’s Digital Infrastructure Company (DICo) sharpen its narrative across AI cloud, data centres, connectivity, GPUs, and the broader AI stack. DICo integrates data centres, connectivity,...