Digital Innovation Manager
4 days ago
The role is part of our Digital Department (DGT), which is committed to becoming one of the world’s greatest service brands by transforming into a digital leader known for our strong digital culture and capabilities. As the Digital Innovation Manager, you will be leading digital transformation initiatives within our organization, fostering a culture of innovation and enhancing overall efficiency at Cathay. Key Responsibilities Partner with IT, Digital Experience, and business units to manage the innovation pipeline through understanding customer needs and applying data and technology. Implement the process for managing innovation including discovery workshops, ideation activities, and identifying candidates for proof‑of‑concept, trial, and adoption. Support funding and governance of innovation projects, build and evaluate business cases for investment decisions. Present regular updates on innovation project progress to senior leadership and key stakeholders. Develop strategy and implement initiatives such as workshops, campaigns, and events to foster a culture of innovation. Plan and deliver communication campaigns on digital leadership for internal and external audiences. Assess the current innovation culture, define the desired future state, and recommend initiatives to bridge the gap. Collaborate with Cathay Academy (Learning & Development Department) to develop and expand the Digital Curriculum for technology adoption. Build and lead a high‑performing team within the Digital department, and establish partnerships with change champions and digital representatives. Collaborate with external partners like start‑ups, tech companies, universities, and internal teams to accelerate innovation and ensure successful delivery of initiatives. Requirements University degree in Business Administration, Computer Science, Analytics, Digital or related discipline. Minimum 7 years of working experience in Digital, IT or Project Management, preferably in new technology, start‑ups or consultancy. Experience in travel and lifestyle businesses will be an advantage but not a must. Experience in program delivery and strong understanding of digital landscape in Hong Kong and Cathay’s key markets. Great team player with ability to inspire, build trust, and promote collaboration among stakeholders in a sizeable organization. Proactive, fast learning, independent, and passion for digital excellence. Take ownership, resourceful and decisive with excellent influencing, interpersonal, and team leadership skills. Application Deadline 20‑Nov‑2025 Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods. #J-18808-Ljbffr
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Digital Transformation Leader: Innovation
4 days ago
Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeA leading airline company located in Hong Kong is seeking a Digital Innovation Manager to drive digital transformation initiatives. In this role, you will enhance efficiency by managing the innovation pipeline, collaborating with stakeholders, and developing a strong digital culture. The ideal candidate will have a university degree and at least 7 years of...
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Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeApplication Manager – Customer Digital Experience Platforms Reports to: Head of IT Solutions – Customer and Commercial This role is part of the Information Technology (IMT) Department under the Solution Centre, specifically within the Customer Digital Experience Platforms Solution Centre, which is dedicated to supporting the customer digital experience...
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Pakistan Market Growth Manager
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Tung Chung, Hong Kong SAR China Talent-Innovation Full timeA multinational sales firm in Hong Kong is looking for a skilled sales manager to take charge of their operations in Pakistan. The ideal candidate should have a Bachelor's degree in Marketing or Business and possess over 5 years of sales experience, specifically within the Pakistani market. Candidates must be fluent in Urdu and English and should excel in...
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Customer Care Manager – Innovation Lab
4 days ago
Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeAdd expected salary to your profile for insights Reports to: Global Head of Customer Contact Cathay Customer Contact Centers are poised for a significant transformation as we accelerate our agenda to become “one of the world’s greatest service brand”, with significant investment being made on technology, innovation, people and organisational...
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Pakistan Area Manager
4 days ago
Tung Chung, Hong Kong SAR China Talent-Innovation Full timeJob Description Bachelor's degree in Human Resources, Business Administration, or related field. Responsibilities : Formulate the annual/quarterly sales plan for the Pakistani market and develop effective sales strategies based on customer and market conditions. Be responsible for the sales and promotion of the company's products in Pakistan, including...
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Digital Specialist
4 days ago
Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeReports To: Process and Digital Excellence Manager Department: Global Business Services Department The Digital Specialist supports the implementation of digital solutions and automation within Global Business Services (GBS) Department. This role focuses on platform configuration, workflow design, RPA build, and quality assurance through UAT and hyper‑care....
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Head of Global Business Services, Process
4 days ago
Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeHead of Global Business Services, Process & Digital Excellence Reports To: General Manager, Global Business Services Department: Global Business Services Department (GBS) Global Business Services (GBS) is Cathay’s trusted partner in delivering end-to-end processes that create value through simplification, innovation, and automation. The Head of Global...
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Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeAssistant Manager – Digital Enablement and Infrastructure (13 month contract) Reports to: Resource Planning & Project Manager Department: Inflight Service Delivery (ISD) The Assistant Manager Digital Enablement and Infrastructure sits under the Inflight Service Delivery Department and is responsible for the successful introduction, integration and adoption...
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Inflight Digital Enablement
4 days ago
Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeA leading airline company in Hong Kong is seeking an Assistant Manager – Digital Enablement and Infrastructure to oversee the introduction and adoption of a new digital solution for inflight service. The ideal candidate will possess a minimum of 5 years' experience in the aviation or hospitality industry, strong project management skills, and effective...
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Digital Transformation
4 days ago
Tung Chung, Hong Kong SAR China Ngong Ping 360 Limited Full timeA prominent technology company in Tung Chung is seeking an Information Systems Officer. The role involves monitoring and administering computerized systems, providing technical support, and leading digital transformation projects. Candidates should possess a degree in a related field and at least 4 years of IT experience, including server and network...