Business QA Associate

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Some careers open more doors than others.

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Business Quality Assurance Associate.

Principal Responsibilities

  • Responsible for Business Testing with the local countries for changes to the digital channels in public website, Internet Banking, Share dealing, and Mobile.
  • To ensure these meet customer expectations both internal and external, ensuring defects are identified and tracked before release.
  • Undertake test preparation for a variety of projects including resource estimating, planning, scoping, and identifying data and environment requirements.
  • Write and review a range of testing documentation.
  • Coordinate testing tasks for specific projects, progress issues, and escalate where necessary.
  • Plan and support validation activity for live releases of new services.
  • Work collaboratively with software delivery and change delivery, Marketing and operational areas.
  • Adopt and use testing standards and processes.
  • Chair and/or attend project update meetings, deliver project updates and escalate any known issues and concerns.
  • Adhere to mandatory objectives.
  • Align activity to departmental governance.
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