Senior Manager, Alliance

2 days ago

WorkFromHome, Hong Kong SAR China Hong Kong Express Airways Limited Full time

Role Purpose Strategic Interline Partnership Development Identify, evaluate, and negotiate airlines alliance, codeshare and partnership opportunities. Lead the implementation of strategic initiatives with alliance partners including Virtual airlines to enhance network connectivity and customer experience. Relationship Management Serve as the primary liaison with alliance partners, ensuring alignment on strategic goals and operational execution. Represent the airline in alliance events, working groups, and joint committees. Commercial Optimization Collaborate with Revenue Management, Network Planning, and Sales teams to maximize commercial benefits from partnerships. Monitor and analyse performance metrics of alliance agreements and recommend improvements. Lead cross-functional teams to deliver alliance-related projects, including systems integration, customer experience enhancements, and joint marketing campaigns. Compliance & Governance Ensure all alliance activities comply with regulatory requirements and internal governance standards. Maintain documentation and reporting for alliance agreements and performance reviews. Qualifications Education: Bachelor’s degree in business, Marketing, or a related field. Experience: Minimum of 10 years of experience in airlines partnership or revenue management. Language Skills: Fluency in Cantonese, Mandarin & English, both written and spoken. Skills: Strong negotiation, communication, and interpersonal skills. Proven ability to build and maintain relationships with clients and partners. Analytical Ability: Proficiency in market analysis, sales forecasting, and data-driven decision making. Proactive Attitude: Self‑motivated, goal‑oriented, and capable of working independently and as part of a team. Demonstrated expertise in adhering to IATA resolutions and prorate agreements, with a strong track record in accurate fare construction, revenue accounting, and settlement processes. Your Future Work Life Fly anywhere we fly for free with your friends and family to explore the world. Hybrid working with flexibility in workplace and working hours to foster work‑life harmony. Open office to collaborate, connect and share great ideas. Energetic and multicultural teammates from up to 50 nationalities Company‑organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T. #J-18808-Ljbffr

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