Head of Operations

14 hours ago


Hong Kong Island, Hong Kong SAR China Manpower Services (Hong Kong) Limited Full time

Key Responsibilities Lead end‑to‑end brokerage operations: account opening, funding, settlement, reconciliation, and transaction monitoring Set KPIs and ensure service quality, compliance, and internal controls Strengthen SOPs and risk controls in line with SFC, AML/CFT, and licensing requirements Manage escalations, exceptions, and operational risk events Drive automation and process improvements to enhance efficiency and control Upgrade back‑office systems and reporting tools with Product/IT Partner with Compliance and senior management on regulatory alignment and new product readiness Coordinate with Mainland/overseas teams for seamless cross‑border operations Support SFC inspections, audits, and business plan submissions Lead and develop the operations team, ensuring a proactive, accountable culture Candidate Profile 8–12 years’ experience in brokerage, digital wealth, or financial operations Strong track record in operational management and transformation/automation projects Knowledge of HK, US, and A‑share settlements, cash ops, and corporate actions Cross‑border or shared‑service experience a plus Preferably licensed (Type 1/2/4/9) with solid SFC and AML knowledge Detail‑oriented, strong execution, project management, and stakeholder skills Proficient in English and Mandarin; Cantonese a plus Familiar with back‑office, reconciliation, and reporting systems Interested candidates, please apply with availability, current, and expected salary via "Apply Now." or whatsapp : Job Title Responsible Officer (Type 1, 4, 9) Junior Position Location Central, Central and Western District, HK #J-18808-Ljbffr


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