Head of Crown Information Management

5 days ago

Hong Kong Island, Hong Kong SAR China Crown records management Full time

Career Opportunities: Head of Crown Information Management - Digital Information Management (32070) Requisition ID32070 -Posted -APAC -Hong Kong CrownWorldwideGroup isaprivatelyowned,globallogisticscompanyfoundedin1965andheadquarteredinHongKong.Weareanextraordinaryandpurposefulbusinesscommittedtomakingitsimplertolive,workanddobusinessanywhereintheworld,deliveredthroughourbroadportfolioofcomplementarybrands.Togethertheseenableusto;relocatepeople’slivesandpossessions,helpcompaniesmoveteamstonewlocationsnearandfarandhelpthemmanagetheirworkspaces.Wealsotransport,storeandinstallpreciousartcollectionsandkeepcompanydataandrecordssafe,yetaccessible. Weoverseeawide-rangingCSRprogramwhichsupportslocalandglobalcharities,activelychampionsemployeewellbeingandcontinuallyseekstoreduceourenvironmentalfootprint.Wearealsoproudofourdiverseandinclusiveculture.Thisprovidesallouremployeeswithasenseofbelongingwhichallowsthemtoreachtheirfullpotential. ThepostholderwillberesponsibleforthedevelopmentandimplementationoftheCrownHKdigitalinformationmanagementstrategyinalignmentwithCrown’sregionalandglobalneeds.Thispersonwillspearheadthegrowthofourdigitalinformationmanagementofferings.He/shewillplayacrucialroleinidentifyinganddevelopingdigitalopportunitieswithbothexistingandnewcustomers.Theidealcandidatewillworkcloselywithourbusinessanalyststocraftsolutionsthatnotonlymeetbutexceedcustomerexpectations.ThisrolewillreportdirectlyintotheManagingDirector. Key Responsibilities Business Development Identifyandpursuenewbusinessopportunitiesforourdigitalinformationmanagementservices. Developandmaintainstrongrelationshipswithexistingclientstoexpandserviceofferings. Conductmarketresearchtoidentifytrendsandopportunitiesinthedigitaltransformationspace. DrivingSales,proactivelyseekingoutandengagingpotentialclients. Solution Development Collaboratewithbusinessanalystsandtechnicalteamstodesignandproposetailoredsolutionsforcustomers. Ensuresolutionsalignwithcustomerneedsandexpectations,focusingondigitisation,ECM implementation,BPO,andworkflowtransformation. Presentsolutionstoclients,demonstratingthevalueandbenefitsofourdigitalservices. Leveragetechnicalknowledgetonavigatetheentiresalesprocess,frominitialconsultationtosolutiondelivery. Sales and Revenue Growth Drivesalesgrowthbydevelopingandexecutingstrategicplanstoachievetargets. Prepareanddelivercompellingsalespresentationsandproposals. Negotiatecontractsandclosedealstomeetorexceedsalestargets. Utilizeconsultativesalesskillstounderstandclientneedsandprovidetailoredsolutions. Customer Relationship Management Serveastheprimarypointofcontactforclients,ensuringhighlevelsofcustomersatisfaction. Conductregularfollow-upsandreviewswithclientstoassessserviceperformanceandidentifyadditionalneeds. Collaboration and Reporting Workcloselywithinternalteams,includingmarketing,operations,andtechnicalsupport,toensureseamlessservicedelivery. Provideregularreportsonsalesactivities,pipelinestatus,andrevenueforecaststoseniormanagement. Workplace Health & Safety AdheretoCrown’spoliciesandproceduresrelatedtoHealthandSafety,Security,EnvironmentandQuality. Acquire,andkeepuptodate,knowledgeofworkhealthandsafetymatters. WorkwithCrownsComplianceteamtoensurethatallnotices,actions,activitiesarerecordedaccuratelyandtimelyinlinewithCrown’sprocesses. Ensurethatyouworkinamannerthatisnotharmfultoyourownhealthandsafetyandthehealthandsafetyofothers. Success Measurements GrowthofDigitalRevenueinHongKong GrowthofDigitalMargin Key Attributes Weseethefollowingasbeingcriticaltothesuccessofthisnewrole: Excellentcommunication,negotiation,andpresentationskills. Abilitytobuildandmaintainstrongclientrelationships. Self-motivated,results-oriented,andcapableofworkingindependently. Strongtechnicalknowledgeindigitalinformationmanagement,includingECMsystems,digitisationprocesses,andworkflowautomation. Demonstratedabilitytonavigatecomplexsalesprocesseswithaconsultativeapproach. Experienceworkingwithtechnicalteamstodevelopanddelivertailoredsolution Createanenvironmentwhichallowsforteamwork,innovationandenjoymentthatshowsouremployeesthatwevaluethem. Presentaprofessionalcorporateimage. Willingnesstoworkinateamenvironmentwhilstaccountableforyourownactions. DemonstrateCrown’sbrandvaluesatalltimes. Abilitytoworkunderpressurewhenrequired. Professional Knowledge and Skills Bachelor’sdegreeinBusinessAdministration,Marketing,InformationTechnology,orarelatedfield. Minimumof5yearsofexperienceinbusinessdevelopment,sales,orconsulting,preferablyindigitaltransformationorinformationmanagementservices. Proventrackrecordofachievingsalestargetsanddevelopingnewbusiness. Strongunderstandingofdigitisation,ECMsystems,BPO,andworkflowtransformation. What we offer WorkininternationalenvironmentsupportingclientsfromalloverAPAC,workwithcolleaguesfrommultiplecountriesondailybasis Workinadynamicteamwithopportunitiesforgrowth Learningopportunitiesinthefieldofrelocations,internationallogisticsandmobility Workonnewprojectsforanindustryleaderwithover50yearshistory Summaryofbenefitsoffered(health,lifeandpersonalaccidentinsurances,birthdayleave,2daysvolunteeringleave,PTO'sfrom15andupto20days) Performancebonus CSR,ED&I,Work-lifebalanceinitiatives Call to action Ifallabovementionedsoundsinterestingandmotivatingforyou(andyouhaveasuitableprofile)wearelookingforwardtoreceivingyourupdatedCVanddiscussingyourcareer Company Values AtCrownweprideourselveswiththequalitywedeliverandvalueswestandby. WeareCARING aboutpeopleandtheirexperience AlwaysDETERMINED todoourbestandtoalwayskeepimproving WearegenuinelyTHERE whenourcustomersandcolleaguesneedus WeencouragetheSHARING ofknowledgeamongsteachother WecontinuouslyremainOPEN-MINDED tostayinnovative Crownisanequalopportunitiesemployer.Wearecommittedtoprovidingequalemploymentopportunitiestoallqualifiedindividualswithoutregardtorace,religion,gender,pregnancy,nationalorigin,age,physicalandmentaldisability,maritalstatus,genderorientation,genderidentity,military/veteranstatus,oranyothercharacteristicprotectedbylaw.Crownwelcomesapplicationsfromallsuitablyqualifiedcandidateseligibletoliveandworkinthedesignatedgeographicalregion.Wearecommittedtodiversity,andtoemployeewell-being,engagementanddevelopment. NOTE:Thisjobdescriptionisnotintendedtobeall-inclusive.Employeemayperformotherrelateddutiesasnegotiatedtomeettheongoingneedsoftheorganization. #J-18808-Ljbffr

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