Senior Training Specialist

1 week ago

Hong Kong Island, Hong Kong SAR China OutsourcePlus Company Limited Full time

Our Client is a Chinese-based financial holdings who is hiring Senior Training Specialist to join them. Develop and maintain a comprehensive training curriculum for new consultants, overseas education counselors, and client-facing staff. Create training modules, workshops, and materials (slides, handbooks, facilitator guides) covering topics such as study abroad processes, university selection, visa procedures, cultural adaptation, communication skills, and sales / counselling skills. Coordinate with multiple departments (admissions, student services, marketing, operations) to schedule training sessions, book venues or online platforms, and ensure resource availability. Maintain a structured training calendar, ensure smooth logistics, and communicate schedules with stakeholders. Analyze training outcomes (e.g., satisfaction, knowledge gain, behavior change) and present reports to senior management. Negotiate contracts, manage vendor relationships, and coordinate training partnerships. Build and maintain a centralized Training Resource Library (digital + physical) for training materials, templates, recordings, and best practices. Qualifications & Requirements Bachelor's degree or above in a related field. At least 5 years of relevant work experience, ideally in training, learning & development, educational services, or project coordination. Strong experience in designing and delivering training programs (in-person + virtual). Excellent communication, facilitation, and presentation skills in both English and Cantonese / Mandarin (depending on the company needs). Strong organizational and project management skills, with the ability to coordinate multiple training streams concurrently. Analytical skills: able to measure training effectiveness, draw insights, and suggest improvements. Experience working with external training partners or vendors is a plus. Self-starter, proactive, with good stakeholder management skills across different departments All data collected will be for recruitment purpose use only. Those applicants who do not hear from us within 6 weeks will be treated as unsuccessful applications. #J-18808-Ljbffr

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