Change Management
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We are seeking a creative and proactive Change Management & Communications Specialist to support a large-scale business transformation program. This role will focus on driving stakeholder engagement, communications, change adoption, and readiness across the organization. You will play a key role in translating complex business and technology initiatives into compelling stories that inspire engagement and encourage adoption.
Change Communications & Employee Engagement- Develop and execute communication and engagement plans to support transformation initiatives and user adoption.
- Create high-quality communication materials including newsletters, presentations, leadership messages, videos, success stories, infographics, and promotional content.
- Translate complex business and technology concepts into clear, engaging, and audience-appropriate messaging.
- Ensure consistency in messaging, branding, and communication standards across all change activities.
- Support executive communications and leadership engagement initiatives where required.
- Organize and facilitate change-related activities including roadshows, workshops, town halls, Lunch & Learn sessions, community calls, and engagement campaigns.
- Partner with Change Champions and key stakeholders to drive awareness, readiness, and adoption.
- Develop communication toolkits, engagement materials, and guidance for stakeholder groups.
- Build strong relationships across business and technology teams to support successful transformation outcomes.
- Monitor stakeholder sentiment, readiness, confidence, and adoption levels throughout the change journey.
- Analyze change impact assessments across different stakeholder groups and user personas.
- Collect and interpret feedback through surveys, focus groups, workshops, and engagement activities.
- Identify adoption risks and opportunities, and recommend targeted communication and engagement strategies.
- Use data-driven insights to continuously improve communication effectiveness and change outcomes.
- Support overall change management activities to ensure successful implementation and business readiness.
- 3-7 years of experience in Change Management, Internal Communications, Employee Engagement, or Transformation programs.
- Excellent communication, storytelling, and content development skills.
- Strong stakeholder management, facilitation, and relationship-building abilities.
- Experience engaging frontline users and business stakeholders.
- Ability to simplify complex concepts for diverse audiences.
- Proficiency in Microsoft 365, PowerPoint, and communication/design tools such as Canva, Envato, and AI content creation platforms.
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