Lead Host

4 days ago


Hong Kong Island, Hong Kong SAR China Grand Hyatt Hong Kong Full time

Lead Host / Host - Grand Club / Front Office Grand Club is a majestic living space and luxurious lounge overlooking Hong Kong’s iconic skyline on the 30th and 31st floor of the hotel, created exclusively for suite and club floor guests. It is a perfect location for our guests to relax with a sumptuous menu throughout the day, from exquisite breakfast selections, light refreshments, all‑day champagne to evening cocktails, all under the dramatic panorama of Victoria Harbour through floor‑to‑ceiling windows. What you will do Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards in the Reception and Lounge. Responsible for the full spectrum of duties, including greeting all VIP guests, handling guest enquiries, and performing check‑in/check‑out procedures. Achieve a high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing a prompt response to guests. Qualifications Preferably with a relevant degree or diploma in Hospitality or Tourism management. Preferably with 1 year of working experience in service industries. Good communication skills and high proficiency in language skills. A great team player who is customer‑oriented, attentive and hospitable. What we offer Care: A supportive and caring environment where diversity and inclusion are embraced. Development: Immense learning opportunities to equip and grow yourself. Well‑being: Prioritize well‑being and bring positivity at work and in life. For more information, please contact the Human Resources Department at 2584‑7002. Required Questions How many years of hotel management experience do you have? How many years’ experience do you have as a Host? Which of the following statements best describes your right to work in Hong Kong? What’s your expected monthly basic salary? #J-18808-Ljbffr



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