Application and Platform Engineer

Company Introduction We’re home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "ToConnect,PromoteandProgressour Markets and the Communities they support for the prosperity of all. " Job Summary Provide Level 2 and Level 3 technical support with a focus on reliability, resilience, and automation for the LME’s Middle Office, Back Office, and Market Data mission‑critical applications. This role combines application support with modern SRE principles and platform engineering practices , helping ensure system stability, scalability, and continuous improvement for internal teams and external clients. Key Accountabilities Maintain and support mission‑critical applications across Trading, Data and Clearing business units. Assist with regulatory, infrastructure, and security projects. Monitor application performance using observability tools and implement tuning where needed. Support test and production environments to ensure stability and readiness. Contribute to automation initiatives and CI/CD pipeline improvements. Maintain accurate documentation for supported systems and platforms. Participate in disaster recovery exercises and operational resiliency testing. Help identify and remediate security vulnerabilities across systems. Technical Responsibilities Maintain and test disaster recovery procedures. Respond promptly to production issues and communicate resolutions effectively. Support 24/7/365 system availability, including flexible shifts and on‑call rota. Work with CI/CD pipelines (e.g., Bamboo, BitBucket) to support deployments. Assist with Infrastructure as Code using Ansible Tower. Support containerised environments on OpenShift and Kubernetes , ensuring scalability and resilience. Implement and maintain observability stacks with Grafana/Prometheus and Splunk for metrics and log analysis. Automate repetitive tasks using scripting languages (Python, Bash, PowerShell). Working with Others Collaborate with internal production teams, project teams, and business stakeholders. Work closely with Risk, Security, and GRC teams, as well as external vendors and auditors. Strong problem‑solving skills, innovative mindset, and technical curiosity. Clear communicator and team player with a focus on collaboration and knowledge sharing. Organised and proactive with excellent documentation skills. Ownership mindset: accountable for end‑to‑end delivery and lifecycle thinking. Person Specification Qualifications Degree in Computer Science or a related discipline. Preferred Experience Strong SQL and database knowledge (MySQL, Oracle, Liquibase). Hands‑on experience with CI/CD, IaC, containerisation, and orchestration tools. Familiarity with monitoring and observability platforms. Exposure to DevSecOps practices and vulnerability scanning. 2–4 years in financial markets or mission‑critical environments. Good understanding of networking, infrastructure, and cloud technologies. Experience supporting .NET, Java, and microservices‑based applications. Desirable ITIL Foundation Certification v3/v4. ServiceNow experience. SRE and Agile/Lean methodologies. Swift Payment systems knowledge. Skills Strong problem‑solving skills and technical curiosity. Clear communicator and collaborative team player. Organised and proactive with good documentation skills. Passion for automation and continuous improvement. Comfortable working in Agile environments and using shared tools (Jira, Confluence). Ability to work under pressure and prioritise effectively. Personal Qualities Delivers high‑quality results under pressure and tight deadlines. Strong problem‑solving skills with an innovative, curious mindset. Clear communicator and collaborative team player, promoting knowledge sharing. Organised, proactive, and detail‑oriented with strong planning skills. Ownership mindset with a passion for automation and continuous improvement. Comfortable with Agile practices and CI/CD tools (Jira, Confluence). Supports a culture of learning through blameless post‑mortems and experimentation. Location & Working Hours Location: HKEX - Exchange Square Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent Equal Opportunity Employer The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. #J-18808-Ljbffr