Assistant Operations Manager

4 days ago


Hong Kong Island, Hong Kong SAR China Emperor Watch & Jewellery (HK) Company Limited Full time

Responsibilities Explore and identify new business opportunities for channel sales business development initiatives by ensuring operational readiness for new channel partnerships, preparing proposals, and negotiating trade terms Maintain strong relationships with channel partners through effective enquiry management, operational support services, and adherence to operational standards that meet business goals Drive e‑commerce operations through effective product listing, timely order fulfillment, and strategic promotional activities, while monitoring key sales metrics to ensure business growth Deliver full‑spectrum sales operations support to store teams, covering sales performance analysis, promotional execution, and related operational tasks Review front‑line sales and activity reports to provide timely business performance analysis to management using the operation management reporting system Review and improve operational processes to maximize efficiency and productivity, ensuring strict adherence to SOPs and driving operational excellence Enabling data accuracy, dashboard building for business planning and performance reviews Provide insights to the Operations department on frontline staff and store performance Ensure operation efficiency and conduct effective internal communications such as presentations for new incentive programs or operation guidelines/workflow, CRM and sales campaign measurements at store performance level Collaborate with cross‑functional teams to ensure seamless execution of operational workflows and timely delivery of products Qualifications Bachelor’s degree in Business, Operations Management, or related field Minimum 5 years of experience in retail or e‑commerce operations support, with exposure to channel sales or business development is a must Solid understanding of the retail industry; luxury retail experience is an advantage Strong analytical and problem‑solving skills with a focus on operational efficiency Excellent communication and stakeholder management skills Proficient in MS Office; fluent in English and Chinese If you are ready to grow with us, please click theQuick Apply button and take the next step in your career. We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the company. Applicants not hearing from us within four weeks from the date of advertisement may consider their applications unsuccessful. We retain the unsuccessful applications for a maximum period of 24 months. #J-18808-Ljbffr



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