Global Legal IT Desktop Support Lead

4 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

A leading international law firm in Hong Kong is seeking an IT Desktop Support Team Leader. The successful candidate will oversee the Service Desk team and be responsible for providing technical support both remotely and at-desk. They should have 3-5 years of experience in IT support within a professional services environment, excellent customer service skills, and experience with Service Now and various legal applications. The role involves coordinating support efforts, maintaining documentation, and assisting with problem management.#J-18808-Ljbffr



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