Warehouse Supervisor

3 days ago


Hong Kong Island, Hong Kong SAR China Robert Walters (HK) Ltd Full time

A leading organisation in Hong Kong is seeking a Senior Warehouse Officer to join their dependable and inclusive team. This role offers you the chance to play a pivotal part in ensuring seamless warehouse operations, supporting both internal and external logistics teams, and contributing to service excellence across the supply chain. What you'll do: Oversee daily warehouse activities to ensure efficient receipt, storage, and dispatch of goods while maintaining high standards of accuracy and safety. Coordinate with internal teams and third‑party vendors to facilitate smooth logistics operations and resolve any issues that may arise during order fulfilment. Monitor inventory levels closely, conducting regular audits to maintain optimal stock levels and prevent discrepancies or shortages. Support the completion of order entry processes by collaborating with customer service teams to guarantee timely allocation management and delivery monitoring. Act as a key liaison between customers, sales managers, and supply chain partners to ensure all commitments are met or exceeded through effective communication. Process claims within the system promptly, ensuring all documentation is accurate and compliant with organisational policies. Assist in forecasting demand by providing input for monthly planning processes and validating allocations based on current trends. Apply pricing policies accurately during invoicing procedures, ensuring all transactions are completed efficiently and without error. Work alongside credit teams to resolve any credit‑related issues that may impact order management or customer satisfaction. Contribute to select account initiatives as required by management, supporting continuous improvement efforts across warehouse operations. What you bring: Demonstrated experience managing warehouse operations with a focus on accuracy, safety, and efficiency in a fast‑paced environment. Excellent communication skills that enable you to collaborate effectively with colleagues from different departments as well as external partners. Proficiency in Microsoft Office applications along with strong technical aptitude for learning new systems relevant to logistics management. Proven ability to work successfully within a team‑oriented setting where cooperation and mutual support are highly valued. Strong analytical abilities that allow you to monitor inventory levels, identify potential issues early on, and implement effective solutions. Experience handling order management processes including order entry, allocation management, delivery monitoring, and claims processing. Ability to provide reliable input for demand forecasting activities by analysing data trends and validating allocations as needed. Understanding of pricing policies and procedures with attention to detail during invoicing tasks to ensure accuracy at all times. Capacity to resolve credit‑related matters collaboratively with finance teams while maintaining positive relationships with customers. Commitment to upholding organisational integrity through honest interactions and adherence to established protocols. #J-18808-Ljbffr



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