Field Application Engineer

2 weeks ago


hong kong, Hong Kong SAR China Sangfor Technologies Hong Kong Full time

People-first, purpose-driven. Let’s create something meaningful together. Responsibilities Assist with Deployment and Troubleshooting Provide support to senior on deploy implementation, configure, and install network devices Provide level 1 remote/onsite troubleshooting to resolve issues Assist in performing simple network topology testing Hardware Repair and Maintenance Perform a POC device health check and maintenance to ensure that the device is in a healthy state Provide Return Merchant Authorization (RMA) service to repair faulty device Technical Consultation and Security Services Provide technical consultation and assistance on the POC project Provide after-sales User Administrative Training to customers Requirements Understanding of TCP/IP, routing and switching, network protocol, security practice, etc. Good communication and written skills in Cantonese Positive, communicative, and customer-oriented attitude Knowledge of virtualization such as VMware for private cloud, and public cloud like AWS/Azure/GCP is a plus. Knowledge of application systems (database, ERP, CRM, etc), storage technology, or Unix/Windows working experience is a plus Having any industry certificates (CISSP, CCNA, CCNP, CCSP, etc) is a plu Seniority Level Entry level Employment Type Full-time Job Function Engineering and Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr



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