Assistant Vice President/ Vice President, Customer Service Team, Corporate Banking Administrati[...]

Assistant Vice President/ Vice President, Customer Service Team, Corporate Banking Administration Section Apply for the Assistant Vice President/ Vice President, Customer Service Team, Corporate Banking Administration Section role at Mizuho . Mizuho has a long‑term commitment to the Hong Kong market, leveraging its global network and local expertise to support Japanese, non‑Japanese and PRC corporations, financial institutions and government entities. We offer a full spectrum of corporate banking services, including syndicated loans, treasury, transaction banking, financial advisory, project finance, M&A, leveraged finance and structured finance. About the team The Corporate Banking Administration Section handles daily transactions such as loans, foreign exchange, deposits, remittances and fund transfers for corporate customers. The team delivers excellent customer service by responding to inquiries and supporting cross‑selling of the bank’s products and services. Role requirements Directly handle and process daily corporate banking transactions, including bilateral loans, deposits, foreign exchange, and remittances for Hong Kong and China‑based corporate clients. Maintain ongoing client contact to address transaction requests, resolve inquiries, and ensure client satisfaction. Check and verify transaction details to ensure compliance with regulatory and internal policy requirements before execution. Collaborate with other departments to resolve operational issues and support smooth transaction flows. Identify and recommend practical improvements to existing workflows and operational procedures to enhance service quality and efficiency. Essential Functions Review client instructions and supporting documentation for corporate banking transactions, ensuring completeness and accuracy. Process and follow up on bilateral loans, time deposits, foreign exchange and remittance transactions to ensure timely and correct execution. Monitor the status of ongoing and rollover transactions, and proactively address any issues or delays to maintain smooth operations. Coordinate with relevant internal departments to resolve transaction discrepancies and support efficient workflow. Maintain detailed and accurate transaction records, preparing necessary reports for management and audit purposes. Assist junior staff with transaction processing and documentation, providing guidance and sharing best practices. Demonstrated hands‑on experience in corporate banking operations. Strong attention to detail and accuracy in reviewing, processing and recording transaction data. Effective communication and interpersonal skills for client and team collaboration. High standards of integrity and professionalism. Good analytical and problem‑solving skills for resolving operational issues. Work experience, education and skills Bachelor’s degree in business, finance or a related field; advanced degree is an asset. At least 5 years of experience in banking, with direct exposure to middle‑office operations or RM support for corporate clients. Familiarity with banking products such as loans, deposits and foreign exchange. Experience working with Hong Kong and China corporate clients preferred. Fluent Cantonese, and good spoken and written English and Mandarin. Strong organizational skills and attention to detail; proficient in MS Office, MS Excel and PowerPoint. Application Please indicate your current and expected salary on your CV. Mizuho Bank, Ltd. in Hong Kong is an integral part of the Japan‑based Mizuho Financial Group, Inc. (NYSE: MFG). The Mizuho group is a global financial services leader with offices in 35 countries, approximately 52,000 employees and assets of almost USD 2 trillion. Mizuho provides expertise in retail banking, corporate finance, investment banking, asset management, capital markets and sales and trading, to help businesses develop and find new opportunities for growth. The Mizuho People Philosophy serves as the guiding standard for embodying Mizuho’s Corporate Identity. It establishes the fundamental philosophy for the ways we support people within Mizuho, based on our belief that our people’s growth and fulfillment are essential to achieving our corporate goals. Mizuho is committed to: Supporting the professional growth of people Recognizing people who promote Mizuho’s values Fostering an inclusive culture where everyone can thrive as their true selves Personal data collected will be kept in strict confidence, and will be used for recruitment purposes only. #J-18808-Ljbffr