Junior Research and Community Manager

5 days ago

Hong Kong, Central and Western District, Hong Kong SAR China PROJCT Full time

Are you passionate about co-learning, co-creation, building connections and nurturing vibrant communities? Do you thrive on engaging conversations and creativity? If so, we'd love to meet you

About PROJCT :

PROJCT is a multidisciplinary network and venture studio, devoted to building better experiences and culture for all. Although fluid, we focus much energy on venture building, experience innovation, brand marketing, strategy and acceleration with our ecosystem of clients, investors, founders, and thought leaders. We are based in Hong Kong but work globally.

PROJCT is on the lookout for a dynamic and enthusiastic Junior Research and Community Manager to join our growing team. As a key player in our community-building efforts, you'll help manage our client's Voice of the Customer community, fostering engagement and gathering insights that drive our mission forward.

What you'll do:

  • Research and Interviews: You'll play a key role in gathering valuable insights through a series of in-depth interviews with members and industry experts, as well as conducting surveys in creative formats. Your contributions will help shape thought leadership pieces that reflect the latest industry trends and address the pressing life issues that matter most.
  • Networking and Community Building: You'll play a pivotal role in cultivating and managing our Voice of Customers community, a vibrant hub for Changemakers and Industry Pioneers. Your mission? To spark engaging conversations and foster a welcoming environment where every voice is valued and heard.
  • Manage Community Platforms: Oversee and update community platforms, ensuring an engaging atmosphere by sharing relevant content, moderating discussions, and facilitating connections among members.
  • Content Storytelling: Collaborate with the content team to develop engaging materials that highlight community stories, insights, and experiences, ensuring relevance for audiences in both Hong Kong and Mainland China.
  • Insights Analysis: Monitor community interactions and performance metrics, providing insights to improve engagement strategies and drive participation.
  • Support Events and Initiatives: Assist in organizing community events, workshops, and initiatives that foster connection and knowledge sharing among members.
  • Prototyping New Ideas: Collaborate with the team to prototype and test innovative community engagement initiatives, gathering feedback to refine and enhance our products and services for both the business and the community.

This role is perfect for you if you have:

  • A passion for community building and engaging with diverse audiences with a deep-seated curiosity for understanding complex topics through research that drives impact.
  • 2-3 years of experience in community management, community research, or a related field, with a passion for fostering relationships.
  • Strong communication skills in English and Chinese (Traditional and Simplified). You have a knack for weaving stories that captivate and resonate.
  • A genuine interest in understanding community needs, coupled with the ability to engage authentically with people from all walks of life.
  • You know your way around conducting interviews and surveys, with the ability to present ideas in clear and engaging ways.
  • You consider yourself tech-savvy — with familiarity in community and content management tools and platforms.
  • Excellent organizational skills and the ability to manage multiple tasks and priorities.

What we offer:

  • The opportunity to be part of a dynamic and creative team where new ideas are welcomed, always.
  • A chance to make a real impact on a growing company, reaching audiences across Hong Kong and Mainland China.
  • Competitive salary and benefits package.
  • A positive and collaborative work environment.
  • The chance to work on a variety of exciting projects.

Ready to join the PROJCT fam?

If you're a creative go-getter and social butterfly who's ready to make meaningful connections, we want to hear from you Submit your resume and tell us what excites you about this role.

We look forward to hearing from you

#J-18808-Ljbffr

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