Associate / Senior Associate - Client Services Representative
3 days ago
Associate / Senior Associate - Client Services Representative Hong Kong Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting‑edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Job Description and Responsibilities IBKR is seeking exceptional individuals to join its fast-growing APAC Institutional Services group. In this role, you will be responsible for providing unparalleled service to IBKR’s institutional and enterprise clients including banks, hedge funds, financial advisors, and introducing brokers. Our mission is to build deep, long‑term relationships and provide a seamless client experience as we continue to expand our global product and service offerings. Key responsibilities: Resolve technical, account, and trade-related enquiries via telephone, ticket, and live chat Take ownership of and escalated/report issues to the relevant stakeholders across various departments and regions Assist clients in understanding the entire trading lifecycle including but not limited to funding, position transfers, corporate actions, margin calculation, and statement reconciliation Ad hoc assignments and projects – e.g. client outreach, platform training, general market research Qualifications Core competencies: Strong familiarity in one or more asset classes – Stocks, ETFs, Options, FX, Funds, Futures, Fixed Income Be able to think critically and reason about complex systems and processes Maintain composure and professionalism in fast-paced and stressful situations Excellent command of written and spoken English (Mandarin is a strong plus) Requirements: At least 1–2 years prior experience at a large financial institution (new graduates who demonstrate a strong grasp of the core competencies will also be considered) Licensed with SFC 1, 2 and 3 or be able to obtain by attending to licensing paper exams within the probation period Fluency in productivity applications (e.g. Excel, JIRA/Confluence) is a plus Company Benefits & Perks Competitive Salary, annual performance‑based bonus and stock grant Excellent health and welfare benefits including medical, dental, specialist and in‑patient Competitive package of Annual Leave Daily lunch ordered in house with fully stocked kitchen Modern offices with multi‑monitor setups Unique opportunity to gain exposure to global financial products, markets and clientele Opportunities for career progression and job scope expansion in a global company with growing local presence Hybrid work arrangement role permitting. #J-18808-Ljbffr
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WorkFromHome, Hong Kong SAR China Interactive Brokers Full timeAssociate / Senior Associate - Client Services Representative Join to apply for the Associate / Senior Associate - Client Services Representative role at Interactive Brokers Associate / Senior Associate - Client Services Representative 1 day ago Be among the first 25 applicants Join to apply for the Associate / Senior Associate - Client Services...
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WorkFromHome, Hong Kong SAR China Interactive Brokers Group, Inc. Full timeA leading global financial services company in Hong Kong is seeking an Associate/Senior Associate in Client Services to provide exceptional service to institutional clients. Responsibilities include resolving inquiries, assisting with trading lifecycle understanding, and escalating issues. Ideal candidates will have familiarity with asset classes, be skilled...
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WorkFromHome, Hong Kong SAR China Interactive Brokers Group, Inc. Full timeA leading global financial services company in Hong Kong is seeking an Associate/Senior Associate for its Client Services team. In this role, you will provide exceptional service to institutional clients, resolve enquiries, and guide clients through the trading lifecycle. The ideal candidate should have familiarity with asset classes, critical thinking...
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WorkFromHome, Hong Kong SAR China Interactive Brokers Group, Inc. Full timeAssociate / Senior Associate - Client Services Hong Kong Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client...
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WorkFromHome, Hong Kong SAR China Interactive Brokers Full timeAssociate / Senior Associate - Institutional Services Join to apply for the Associate / Senior Associate - Institutional Services role at Interactive Brokers Associate / Senior Associate - Institutional Services Join to apply for the Associate / Senior Associate - Institutional Services role at Interactive Brokers Company OverviewInteractive Brokers Group,...
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Associate, Client Service
5 days ago
WorkFromHome, Hong Kong SAR China HarbourVest Partners Full timeDescription Summary For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative...
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Senior Associate, Client Education
5 days ago
WorkFromHome, Hong Kong SAR China Cboe Global Markets, Inc. Full timeDescription Cboe is looking for a Senior Associate, Client Education – APAC, to be based in Singapore, Hong Kong or Sydney. This role is a mission-driven educator responsible for supporting the delivery and localization of high-impact educational content for The Options Institute’s (OI) global learner base. Reporting to the Senior Director, Client...
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WorkFromHome, Hong Kong SAR China Interactive Brokers Group, Inc. Full timeA global financial services company is seeking an Associate/Senior Associate for its APAC Institutional Services group in Hong Kong. The role involves providing unparalleled service to institutional clients such as banks and hedge funds. Responsibilities include resolving technical inquiries, assisting clients with the trading lifecycle, and building strong...
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Application Service Group Associate
2 weeks ago
WorkFromHome, Hong Kong SAR China Interactive Brokers Full timeJoin to apply for the Application Service Group Associate role at Interactive Brokers 3 weeks ago Be among the first 25 applicants Join to apply for the Application Service Group Associate role at Interactive Brokers Company OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with...
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WorkFromHome, Hong Kong SAR China Interactive Brokers Group, Inc. Full timeAssociate / Senior Associate - Institutional Services Hong Kong Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting‑edge technology and...
