People & Culture Analyst

Add expected salary to your profile for insights Mandarin Oriental, Hong Kong is looking for a People & Culture Analyst to join our People & Culture team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences. The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award‑winning services and impressive facilities for 60 years, it is a much‑loved address for those seeking an exclusive sanctuary in the heart of the city. The hotel’s spacious rooms and suites offer magnificent views of the renowned Victoria Harbour and the city’s skyline. A collection of nine outstanding restaurants and bars, including two that hold Michelin Star status, a luxurious club lounge, a Shanghainese‑inspired holistic spa, an indoor pool and a state‑of‑the‑art fitness centre, make Mandarin Oriental, Hong Kong the quintessential “home away from home” for discerning leisure and business travellers alike. About the job Based at the Mandarin Oriental, Hong Kong within People & Culture Department in Hong Kong, the People & Culture Analyst is responsible for analysing payroll data in relation to key revenue metrics, such as occupancy levels and daily covers, ensuring accurate forecasts and optimal productivity levels are established and met. This role requires close collaboration with all departments to streamline and manage the payroll cost effectively, in line with business levels. The People & Culture Analyst reports to the Assistant Director of People & Culture - Compensation & Benefits. Key Responsibilities Conduct detailed payroll analysis correlating payroll data with hotel revenue metrics such as occupancy rates and daily covers Assist in developing and maintaining payroll processes and reports that align with hotel financial and operational goals Monitor labour productivity, identify trends, and recommend actionable improvements to optimise staffing and labour costs Prepare accurate payroll and labour cost reports and dashboards that provide insights relative to hotel performance Collaborate with hotel departments to review payroll projections Identify and implement best practices to improve payroll processing efficiency and labour management Provide training and support to hotel colleagues on payroll procedures, budgeting, forecasting, and productivity tools What We Expect Proven experience in payroll analysis or related financial roles within the hospitality industry is preferred Strong analytical and data reporting skills with proficiency in payroll software and Excel Knowledge of labour management concepts and payroll compliance standards Excellent interpersonal and communication skills to work cross‑functionally with hotel departments Detail‑oriented with strong organisational and time‑management abilities Our Commitment to You Learning & Development – Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay – When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Health & Colleague Wellness – Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans – When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. #J-18808-Ljbffr