Manager Specialized Collection

3 days ago Be among the first 25 applicants Responsibilities Develop and implement effective collection strategies for IDRP (Industry Debt Restructuring Program) and design standardized operation procedures and internal workflows, coordinating with internal and external stakeholders. Use strong credit and financial analysis to support IDRP case execution and inter‑institutional coordination. Lead the team to implement end‑to‑end process on IDRP proposal when SCB acts lead bank. Provide cross‑function support within the Collections team as backup or job rotation per the manager’s request. Back up the internal team for IDRP handling when SCB is a participant bank. Ensure control mechanisms are in place and compliant with the Code of Banking Practice and the bank’s standards. Identify and execute workflow re‑engineering processes for simplification. Maintain capacity planning to reduce credit losses and improve recovery. Assist the manager in maintaining audit clearance and operational assurance. Improve operations effectiveness and KPI tracking. Organise comprehensive financial analysis and debt servicing capacity assessment of debtors. Manage the team to conduct IDRP drawdown in line with approval and keep the database accurate and timely. Lead the formulation of debt restructuring proposals and facilitate consensus among creditors. Drive internal approval processes and regulatory reporting for restructuring plans. Manage the collection of repayment funds and distribute proceeds to creditors according to agreed proportions. Continuously monitor debtor performance and report progress to stakeholders. Ensure compliance with group and local policies, procedures, codes, and anti‑money laundering regulations. Risk Management Display exemplary conduct and live by the Group’s Values and Code of Conduct. Embed the highest standards of ethics, regulatory and business conduct across Standard Chartered Bank, ensuring compliance. Enhance communication within and across teams in Retail Risk Organizations and with internal and external stakeholders. Effectively identify, mitigate and resolve risk, conduct and compliance matters. Minimise risks from litigation, environmental claims, regulatory censure or potential reputational loss. Qualifications Education: University degree Languages: English, Cantonese Role Specific Technical Competencies Data Science Manage Conduct Manage Operational and Reputation Risk Manage People Stakeholder Management About Standard Chartered We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits. A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values‑driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential. Seniority level Mid‑Senior level Employment type Full‑time Job function Accounting/Auditing and Finance Industries Banking #J-18808-Ljbffr