Club Monaco

Facilitate daily store operation, administration, management and maintain brand image. Ensure to maximize sales and productivity by well‑managing sales and service quality. Monitor targets achievement, contribute to the growth of sales, manpower efficiency and customer service standard. Handle customer complaints and returns by complying to the company regulations. Lead & motivate frontline staffs for sales achievement and excellent customer services to the end-users. Take care of the stock inventories in an effective and organised way and confirm the figures according to the Company’s internal procedures. Coach and train the staff to improve their sales techniques. Assure the general maintenance of the shop and daily manage the maintenance problems. YOU NEED TO BE... Minimum 5 years of relevant experience in fashion brands. Customer oriented with proven track record for leading and training a productive team. Passionate with fashion retail industry with positive mindset and willing to take challenge and change. Good command of spoken English, Chinese & Mandarin. #J-18808-Ljbffr