Field Service Engineer

4 days ago

hong kong, Hong Kong SAR China Leadingnation Full time

Medikonia is a leading life science distribution company based in Hong Kong. We are committed to making research and diagnostic easier and simpler by offering reliable, innovative and cost-effective solutions to universities and hospitals in Hong Kong. Providing timely service and distributing the highest quality products are in our company DNA. Medikonia is led, guided and operated by a group of young professionals with strong life sciences backgrounds and our global suppliers are all expertise in life science, cell biology, biotechnology and clinical diagnostic. Responsibilities Provides installation, basic operation training and repair within an assigned area to assure continuity of customer operations and high levels of customer satisfaction Undertakes scientific instruments installation, basic training, preventive and corrective maintenance via telephone and on‑site service Help other field service engineers to make solutions to solve on‑site problems. Liaise with the global technical support centre and other specialists to report and correct faults Overseas training is required. Assist in ad hoc duties as assigned Requirements BSc or above in Biomedical / Mechanical Engineering / Electronic Engineering or equivalent At least 2 years of working experience is preferred. Fresh graduates will also be considered. Experience in Health Care / Medical / Biotechnology is an advantage. Proven analytical and problem‑solving skills, customer oriented. Able to work independently, willing to take up challenges. Good interpersonal skills with a customer service mindset. Fluent in both spoken and written English and Chinese. At Medikonia, we empower our employees to expand their potentials. Have you ever felt like a small cog in a large machine, working in a monotonous job and not achieving anything significant? We are the opposite, we are a small humble team. We adopt a flat structure where everyone is considered equal regardless of your position. Ideas are always welcomed and appreciated. You will have ample opportunities to grow, be involved in important conversations and be able to influence major business and administration decisions. Reach out now if you are ready to make a real impact in a business. All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security. #J-18808-Ljbffr

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