Senior Helpdesk
5 days ago
A leading telecommunications company in Hong Kong is seeking a Helpdesk Operator to manage phone calls, maintain reports, and provide technical support. The ideal candidate has at least 1 year of experience in computer and data network operations, and experience in helpdesk or telecommunication systems is preferred. Fresh graduates are welcome to apply. Competitive salary and career development opportunities offered.#J-18808-Ljbffr
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(Senior) Support Officer
5 days ago
Tai Wong Ha Resite Village, Hong Kong SAR China HGC Global Communications Limited Full timeResponsibilities Attend to helpdesk phone calls and call registration into helpdesk system; Create and maintain helpdesk analysis report and records; Perform daily system operations – include batch job submission, data backup, etc.; Provide technical support services to internal users and external customers; Assist Data Centre Supervisor and System/Network...
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IT Technical Engineer
3 days ago
Tai Po, Hong Kong SAR China Aacurapid (Hong Kong) Ltd Full timeResponsibilities Provide support on desktop software and hardware, storage, security and network related issues Responsible for the delivery and support of infrastructure, applications, and network services to all users Assist in operational projects and provide technical support for strategic projects Qualifications Higher Diploma with 1-3 years related...
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Contract IT Helpdesk Officer
5 days ago
Chek Nai Ping Village, Hong Kong SAR China Aacurapid (Hong Kong) Ltd Full timeRespond to and log IT support requests from end-users via phone, email, or ticketing system. Troubleshoot and resolve basic hardware and software issues for users in a timely manner. Escalate more complex technical issues to senior support staff or specialized teams. Follow up with users to ensure that issues are resolved to their satisfaction. System and...