(Senior) Customer Service Officer
2 days ago
(Senior) Customer Service Officer (Front Desk) The V Group is one of the largest owner‑developer‑operators in Hong Kong specializing in developing and operating a dynamic range of serviced apartments and residences. Our business covers prime areas of Causeway Bay, Wan Chai, Happy Valley, Mid‑levels, and West Kowloon. Responsibilities Act as the on‑site contact person to ensure the high quality of service is provided on site. Primary front‑line contact for in‑house tenants. Act as a Brand Ambassador – review and work with Housekeeping and Repair & Maintenance teams to ensure rooms are up to V Standard. Take care of the needs of tenants and potential tenants at any time to enhance and personalize their experience. Support move‑in and move‑out processes for tenants and handle paperwork such as booking forms and license agreements. Conduct walkthroughs to address any issues, escalating recurring issues to supervisor and relevant cross‑function teams. Coordinate with head‑office internal departments such as Accounts to handle and adhere to the firm’s Policy and Procure (P&P), and to ensure that front‑office business functions effectively. Requirements Minimum 3 years’ relevant experience, and/or hospitality industry preferred. Customer‑focused, well‑groomed, and pleasant personality. Good command of Cantonese, Mandarin, and English. Always strive to go above and beyond. Benefits We offer an attractive remuneration package including medical insurance coverage with dental, discretionary bonus, time‑keeping bonus, meal allowance, OT meal allowance, public holidays, birthday and marriage leave, excellent career development opportunities and other benefit packages to the right candidate. Interested parties please email your resume in MS Word/PDF format with current salary, expected salary and available date. #J-18808-Ljbffr
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Senior/Customer Service Officer
1 week ago
hong kong, Hong Kong SAR China Public Bank (Hong Kong) Limited Full timeJoin to apply for the Senior/Customer Service Officer role at Public Bank (Hong Kong) Limited We are a wholly owned subsidiary of Public Financial Holdings Limited ("PFHL"), a company listed on the Hong Kong Stock Exchange (Stock Code 626). PFHL is a subsidiary of Public Bank, Malaysia, a leading commercial bank in Malaysia. To cope with our expansion plan...
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(Senior) Customer Service Officer, Insurance
2 days ago
Hong Kong Island, Hong Kong SAR China Captar Partners Limited Full time(Senior) Customer Service Officer, Insurance About the Company Our client is a reputable insurance institution expanding its Customer Experience function. To support this growth, we are seeking an energetic and service-oriented (Senior) Customer Service Officer to join the team. Key Responsibilities Provide professional customer service via multiple channels...
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Officer / Senior Officer – Customer Services
2 days ago
Hong Kong Island, Hong Kong SAR China YF Life Insurance International Limited Full timeOfficer / Senior Officer – Customer Services YF Life Insurance International Ltd.is a major life insurance company in Hong Kong and Macau, providing one-stop risk- and wealth-management services. Our scope of business ranges from insurance, investment, and retirement to MPF. To cope with our business expansion, we now invite dynamic and highly motivated...
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Customer Service Officer
2 weeks ago
Hong Kong Island, Hong Kong SAR China ZF Group Full timeCustomer Service Officer – ZF Group We are looking for a new colleague who will join the Customer Service team at our Hong Kong location. About the Team We are looking for a new colleague who will join Customer Service team at our location in Hongkong. What you can look forward to as Customer Service Officer Handling of incoming customer enquiries Prepare...
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Senior Officer
2 days ago
Hong Kong Island, Hong Kong SAR China Hong Kong Job Consulting Full timeSenior Officer / Officer, Customer Service (Insurance) A life insurance company offers comprehensive coverage and personalized service to meet diverse needs: Handle inbound and outbound calls from customers, agencies, and business partners. Provide accurate information on insurance products, policy details, claims, and payments. Assist customers in resolving...
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Senior Customer Services Officer
1 week ago
hong kong, Hong Kong SAR China AsiaWorld-Expo Management Limited Full timeJoin to apply for the Senior Customer Services Officer role at AsiaWorld-Expo Management Limited . Wholly owned by Airport Authority Hong Kong, AsiaWorld-Expo (AWE) is one of the most versatile exhibition and event areas in Hong Kong, offering AWEsome value across an enormous diversity of events. AWE offers huge, column‑free, integrated ground‑access...
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Hong Kong Island, Hong Kong SAR China Manulife (International) Limited Full timeAdd expected salary to your profile for insights The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Customer Service Representative/ Customer Service Officer, Customer Call Centre with the resources to solve critical problems for the future of our business, which...
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Customer Service Officer
2 weeks ago
hong kong, Hong Kong SAR China ZF Group Full timeCustomer Service Officer – Hong Kong Join ZF Group as a Customer Service Officer in our Hong Kong office. We are looking for a new colleague to join our Customer Service team. Job description About the Team We are looking for a new colleague who will join Customer Service team at our location in Hongkong. What you can look forward to as Customer Service...
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Hong Kong Island, Hong Kong SAR China Maxim's Caterers Limited Full timeAbout Us Founded in 1956, Maxim’s Group is one of Asia’s leading food and beverage companies, operating Chinese, Western, Japanese and Southeast Asian restaurants, quick service outlets, bakery shops and cafés, and an institutional catering service. Maxim's Group also produces a range of festive products, including the award‑winning Hong Kong MX...
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Senior Customer Service Officer
4 days ago
Hong Kong Island, Hong Kong SAR China Robert Walters (HK) Ltd Full timeSenior Customer Service Officer - Property Handover My client is a top-tier developer in Hong Kong. They are currently looking for a Customer Service, Senior Officer for property handover. Responsibility: Build and maintain the Company's brand name during handover and beyond, and assist in building a superior brand standard in all developed and upcoming...