Helpdesk Support Engineer — Multichannel IT Support

A leading consulting firm based in Hong Kong is seeking a Helpdesk Support professional. The role involves providing frontline IT support, coordinating with various parties, and assisting with IT-related tasks. Candidates should have a diploma in Information Technology and at least one year of experience in customer service, preferably in the IT field....

SW8487 |09 May 2023 IT Helpdesk Support Engineer Responsibilities Provide IT technical advice and helpdesk support services to users on hardware, software, and networking related issues. Equipment procurement and IT contract management. Design and provide IT services trainings for user to enhance their productivity. Qualifications Have a diploma or above in...

SW9310 | 22 May 2017 Helpdesk Engineer / Desktop Support Engineer Responsibilities Providing helpdesk support, remote support and troubleshooting Ability to assist in reporting, inventory and building and upgrade desktop devices. Take responsibility for call resolution, track and see-through to issue resolution. Problem management with service partner. Be...

SW9302 |26 Apr 2017 Desktop / Helpdesk Support Engineer Supporting around 300+ users. Providing Helpdesk support, Remote support and troubleshooting for End-users. Ability to assist in Reporting, Inventory and Building and Upgrade Desktop devices. Problem Management with Service partner. Be able to receive and respond to incoming calls, and/or e-mails...

SW8348 |03 Aug 2022 Helpdesk Engineer / Technical SupportProvide helpdesk support to users and troubleshoot issues on all IT aspects including hardware, software and system network Provide first line technical support for IT issues or ad-hoc IT-related tasks during and beyond office hours Facilitating the enhancement and maintenance of internal systems and...

SW9846 |12 Aug 2019 IT User Support (Helpdesk Support / Deskside Support)Troubleshoot hardware, software, networking and configuration problems in PCs Provide on time support to end users Install and configure PC hardware / software Support desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Diploma...

2 days ago Be among the first 25 applicants Direct message the job poster from Tata Consultancy Services APAC Recruitment - Talent Acquisition Specialist - Hong Kong | Graduate Hiring (Australia & New Zealand) at Tata Consultancy Services Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our...

A technology consulting firm is seeking a Helpdesk Support Engineer to provide IT support. Responsibilities include coordinating with vendors, conducting frontline support via phone/email, and offering administration of PC systems and Office365. Candidates should have a diploma in IT and customer service experience is preferable, especially in technical...

SW8348 |03 Aug 2022 Helpdesk Engineer / Technical Support Provide helpdesk support to users and troubleshoot issues on all IT aspects including hardware, software and system network Provide first line technical support for IT issues or ad-hoc IT-related tasks during and beyond office hours Facilitating the enhancement and maintenance of internal systems and...

A leading consulting firm in Hong Kong is seeking a Desktop / Helpdesk Support Engineer to provide support for around 300 users. The ideal candidate will have at least 3 years of experience in Helpdesk Support and be passionate about helping clients through both telephone and face-to-face interactions. Strong communication skills in both English and...