Associate Director, Life Insurance Operation

5 days ago


Hong Kong Island, Hong Kong SAR China Glory Family Heritage Full time

Associate Director, Life Insurance Operation Develop the workflow and standard operating procedures for the policy operation team to ensure efficient operation in accordance with company regulations. Responsible for communicating and coordinating with other departments to ensure the smooth operation of various links such as policy entry, underwriting, after sales service, and renewal. Supervise the progress and quality of the team's work, identify and solve problems in a timely manner, and ensure the accuracy of policy data. Manage the policy operation team and calculate commission. Regularly analyze policy data, provide operational analysis reports, and offer insights for company decision‑making. Understand the concepts and rationales when performing CDD, EDD, regular review, trigger event review, PEP, material adverse news, transaction monitoring, and name screening. Possess more than 5 years of experience in policy operation, with deep familiarity of the insurance industry’s operational processes and norms. Possess excellent communication, coordination, and team‑management skills, enabling effective organization and leadership of teams. Possess strong data analysis and problem‑solving skills, capable of identifying and resolving issues promptly. Demonstrates a high sense of responsibility, professionalism, and resilience under work pressure. #J-18808-Ljbffr



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