Operations Administrator

Operations Administrator & Senior School Program See Change Education is a dynamic organisation committed to developing a community of young leaders as future world‑shapers. At our Communications Academy, students learn to appreciate the value of collaboration and use a guiding moral compass to help create societies that are more empathetic, responsible, and inclusive. Our world‑class curricula and courses in speech and debate (“Think & Speak” Program) emphasize 21st century critical thinking, communication, self‑advocacy, and media skills to empower the pursuit of academic and personal goals. We are an associate company of Asia Allied Infrastructure Holdings Limited (a company listed on the stock exchange of Hong Kong) and an Approved TQUK Centre. BEHIND EVERY WINNING COMPANY THERE IS A WINNING TEAM Do you have a passion to contribute to education to create a better world? Do you wish to work with a team who will help you grow in skills and knowledge? Do you boast a strong commitment to collaboration and communication? So do we. Together we can have meaningful impact on the academic and life trajectories of younger students and make their dreams a reality. Together we can positively influence their values and learning, improve their experiences in school and beyond, and share in their success. Email us your resume at with email title “Job Application: Senior Operations Manager.” About the Role We are seeking a highly organized and proactive Senior School Program & Operations Administrator to oversee the end‑to‑end management of school partnerships, overseas programs, and daily office functions. This position serves as the strategic liaison between See Change Education, partner schools, tutors, and program participants – ensuring seamless execution and operational excellence across all touchpoints. Ideal for a detail‑oriented professional with a passion for education and process improvement, this role offers a clear pathway to Program Manager or Operations Lead. Responsibilities School Program Coordination Serve as the primary point of contact for partner schools, managing pre‑program planning and information collection. Maintain and validate school schedules within the system to prevent scheduling conflicts and ensure data accuracy. Generate and issue invoices to schools, and conduct payment follow‑ups as necessary. Tutor & Academic Support Facilitate communication with tutors, including dissemination of materials and feedback collection. Coordinate substitute tutor arrangements to ensure instructional continuity. Monitor student engagement with AI educational tools, compile usage data, and share relevant insights with tutors. Event & Special Program Management Coordinate and help execute school events and promotional activities. Manage event flyers, including identifying and procuring suitable materials for each event. Implement pre‑event checklists and oversee on‑site setup to ensure all operational requirements are met. Overseas Program Administration Manage all aspects of overseas educational tours, including flight and accommodation bookings, transportation, and itinerary development. Collect participant details, arrange insurance, and prepare essential travel documents, funds, and medical supplies. Maintain consistent communication between the organization, participants, and parents throughout the program lifecycle. Administrative Operations Oversee printing and procurement through approved vendors (e.g., e‑print, e‑banner, Taobao). Process monthly staff reimbursement claims in accordance with company policy. Qualifications 2–3 years of experience in program administration, school coordination, or office management. Exceptional verbal and written communication skills, with the ability to engage professionally with diverse stakeholders. Strong organizational and multitasking abilities, with a focus on precision and timeliness. Proactive and resourceful, capable of working autonomously in a dynamic environment. Proficiency in Google Workspace and Microsoft Office; experience with overseas travel logistics is advantageous. What We Offer A pivotal role within an innovative education organization with tangible impact on program quality and operational efficiency. Broad exposure to program management, event planning, and cross‑functional collaboration. Clear professional development track toward Program Manager or Operations Lead. A supportive, mission‑driven team environment focused on growth and service excellence. Apply Now We will offer you a competitive employment package and professional advancement opportunities commensurate with your talents and efforts. Your application will include the following questions: How many years' experience do you have as an Operations Administrator? Do you have experience in administration? Which of the following statements best describes your right to work in Hong Kong? Which of the following Microsoft Office products are you experienced with? What's your expected monthly basic salary? Do you have experience in a role which requires relationship management experience? Which of the following languages are you fluent in? #J-18808-Ljbffr