Support Specialist 30-38k
7 days ago
No shift work, enjoy stable office hours. Hands-on IT support with vendor management exposure. About Our Client Our client is a large organization in the Technology & Telecoms industry, known for its innovative solutions and cutting-edge technologies. The company is committed to delivering exceptional service and fostering growth within its team. Job Description Provide first-line technical support to end-users via phone, email, or in-person, troubleshooting hardware, software, and network issues to ensure minimal downtime. Manage vendor relationships by coordinating with external suppliers for procurement, repairs, and service level agreements (SLAs), including evaluating vendor performance and negotiating basic terms. Document support incidents, resolutions, and user queries in the IT ticketing system to maintain accurate records and facilitate knowledge sharing. Participate in on-call standby rotations for after-hours support emergencies, responding to critical issues within defined response times (no shift or roster work required). Collaborate with other IT team members to elevate complex issues and contribute to process improvements. The Successful Applicant Higher Diploma in Information Technology, Computer Science, or a related discipline. At least 3 years of hands‑on experience in IT support or helpdesk roles, with demonstrated familiarity in vendor management (e.g., handling supplier communications and basic contract oversight). Good understanding of application support, including troubleshooting and maintenance of business applications. Proven ability to learn quickly and adapt to new technologies and processes. Strong problem‑solving skills and ability to work under pressure during standby support periods. Excellent communication skills in Cantonese; proficiency in English is an advantage for user interactions. Ability to work independently and as part of a team in a fast‑paced environment. What's on Offer Competitive monthly salary and benefits package. Work in a large organization within the Technology & Telecoms industry. This is an excellent opportunity for a motivated individual to thrive in a supportive and innovative environment. Apply today to take the next step in your career as a Support Specialist #J-18808-Ljbffr
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Support Specialist 30-38k
5 days ago
Tung Chung, Hong Kong SAR China Michael Page International (HK) Ltd Full timeThe Support Specialist role in the Technology & Telecoms industry is ideal for a detail-oriented professional with a strong technical background. This temporary position in Airport (Tung Chung) offers an exciting opportunity to provide essential support within the technology department. Our client is a large organization in the Technology & Telecoms...
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Tung Chung, Hong Kong SAR China Michael Page International (HK) Ltd Full timeA large organization in the Technology & Telecoms industry is seeking a Support Specialist to provide technical support to end-users and manage vendor relationships. Candidates should have a Higher Diploma in IT, at least 3 years of IT support experience, and excellent problem-solving skills. This position offers a competitive salary and a supportive work...
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IT Support Specialist: Vendor Liaison
7 days ago
Tung Chung, Hong Kong SAR China Michael Page International (Hong Kong) Limited Full timeA leading recruitment firm in Hong Kong seeks a Support Specialist to provide hands-on IT support and manage vendor relationships. The ideal candidate will have at least 3 years of IT helpdesk experience and a higher diploma in IT or related fields. Strong communication skills in Cantonese, with English proficiency as a plus. Enjoy a competitive salary while...
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Education IT
2 weeks ago
Tung Chung, Hong Kong SAR China Caritas Wu Cheng-chung College Full timeAn educational institution in Hong Kong is seeking a candidate to provide IT support and promote innovative education. Responsibilities include installing IT/AV hardware, training students, and assisting in various educational tasks. Ideal candidates should have a higher diploma or associate degree along with strong digital communication skills. Familiarity...
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Aviation Simulator Stores
5 days ago
Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeA leading airline company in Hong Kong seeks a Simulator Stores Specialist responsible for managing the Simulator Store operations, including inventory management, external repairs, and supplier communication. The ideal candidate will have at least 3 years of experience in inventory and stores management. Proficiency in MS Word and Excel is required, along...
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Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeA leading airline company is seeking a Distribution Cost Data Analytics Specialist based in Tung Chung, Hong Kong. This role focuses on optimizing distribution costs and driving commercial efficiency through data management and analysis. Responsibilities include monitoring data accuracy, developing data models, and supporting invoice audits. Ideal candidates...
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Simulator Stores Specialist
5 days ago
Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeAdd expected salary to your profile for insights This role is part of a professional team in our Flight Operations Department, which consists of flight crew and ground staff teams, both working to ensure the highest standards of operational efficiency and service. Safety is intrinsic to everything we do. As a Simulator Stores Specialist, you will be...
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Distribution Cost Data Analytics Specialist
5 days ago
Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeDistribution Cost Data Analytics Specialist Reports to: Assistant Manager, Distribution Channel Optimization You will be part of the Distribution team within Sales and Distribution, where your work will directly support our efforts to optimise distribution cost and drive commercial efficiency. In this role, you will be responsible for managing and analysing...
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Regional Operations Support Specialist
5 days ago
Kwai Chung, Hong Kong SAR China Hong Kong Misting Full timeRegional Operations Support Specialist (HK-based, Supporting Singapore) We are seeking a versatile, detail-oriented professional based in Hong Kong to support Singapore operations in finance, HR, sales, and admin tasks. Ideal for candidates with 2-3 years in accounting, HR, or sales coordination. Handle multi-tasking and cross-border collaboration with...
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Digital Transformation
2 weeks ago
Tung Chung, Hong Kong SAR China Ngong Ping 360 Limited Full timeA leading attraction management company in Hong Kong is looking for an Information Systems Officer. You'll monitor the computerized Ticketing and POS systems, provide technical support, and oversee security operations. The ideal candidate has a degree in a related discipline, at least 4 years of IT experience, and strong cyber security knowledge. The role...