Control Room Officer 控制室主任

1 day ago

Hong Kong Island, Hong Kong SAR China Kai Tak Sports Park Full time

Hong Kong, Hong Kong SAR, Hong Kong Safety & Security Department Safety & Security Reports to Security Manager Role Introduction The incumbent will be responsible for monitoring and operating of all security systems to ensure the safety and protection of the public, guests, visitors, employees, contractors (stakeholders) and assets throughout the Kai Tak Sports Park, including day to day and for events. Key Responsibilities Assist the Shift Commander (Security) / Control Room Supervisor with all security-related issues at all times. Monitor security systems, including CCTV, access control, and alarms, to detect potential breaches or emergencies. Respond quickly to alarms, unauthorized access, or security incidents, deploying resources as per Standard Operating Procedures. Assess threat severity and report to the Control Room Supervisor for guidance. Serve as the main contact for security matters and maintain communication with on-site personnel and external agencies. Document all security activities and incidents, assisting in compiling shift reports and ensuring all equipment is functioning properly. Carry out any other duties as directed by the Control Room Supervisor / Shift Commander (Security). Requirements Form 5 or above education level, holder of security-related fields is preferred. Holder of valid security personnel license and QAS certificate. Prior experience in security operations or control room monitoring is preferred. Experience in using security systems, CCTV monitoring, or emergency response procedures can be beneficial. Knowledge on Fire Fighting System, Security System and computer knowledge are preferred. Solid concept on frontline security course of action, venue security, crowd/traffic management/control and problem‑solving skills is required. Prior experience and network with local officials and agents of law enforcement preferred. Ability to prioritize tasks and work in a diverse workforce. Proficiency in both written and spoken English, Chinese (Cantonese) with good communication ability is often required. Work in shift hour is required. Full-time Personal & Application Information We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 8 weeks may consider their applications. #J-18808-Ljbffr

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