Claims Officer
3 days ago
Claims Officer (Employees Compensation / Retail Claims) Posted 1 day ago. Be among the first 25 applicants. Responsibilities Handling of Employees’ Compensation claims with focus on liability and investigation Provide quality and professional claims service to customers With moderate supervision to manage simple-medium standard (moderate severity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner Develop a claim case strategy to ensure appropriate reserves are assigned with investigations conducted and appropriate suppliers engaged Review, resolve and proactively finalize claims within authority limits ensuring settlement at an optimum level Ensure claims procedures, documentation is adhered to group claims management requirement and best practice Take proactive approach and involve in monitoring employees’ compensation claims to minimize claims settlement Build up relationships with all stakeholders and achieve compromised settlement to conclude the case at the earliest and avoid litigation Report to Claims Manager on adverse trend of development of claims and for clients with adverse claims experience Provide quality customer service to clients Ensure all claims are processed effectively according to the company policies Set and monitor reserve adequately and timely and ensure the authoritative level laid down are complied with Identify all potential recovery and fraud cases Perform any other duties, task oriented or claims related as may be delegated by Claims Manager Qualifications Degree / Diploma holder or equivalent working experience ANZIIF/ACII would be an asset 3 years EC claims management experience Previous handling corporate client would be an asset Knowledge in insurance principles Interpretation of policy cover Understand industry standards and protocol with knowledge of claims agreements Good knowledge of Employees’ Compensation Ordinance With medical knowledge would be an asset Good command of written & spoken English and Chinese (including Cantonese and Mandarin) Solid negotiation skills, both in written and verbal Be able to articulate how to prioritize and work to deadlines Desire to learn and be flexible to business change Common sense Knowledge on PC software Candidates with less experience can be considered as Claims Assistant Benefits & Work Environment At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great Join us as we constantly explore new ways to protect our customers and the planet. Location(s): HK - Hong Kong, CN - Guang Zhou, Pazhou Remote working: Hybrid Additional Information Seniority level: Mid-Senior level Employment type: Full-time Job function: General Business Industries: Insurance and Financial Services #J-18808-Ljbffr
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Claims Officer
7 days ago
WorkFromHome, Hong Kong SAR China Zurich Insurance Full timeClaims Officer (Employees Compensation / Retail Claims) Join to apply for the Claims Officer (Employees Compensation / Retail Claims) role at Zurich Insurance 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Handling of Employees’ Compensation claims with focus on liability and investigation Provide...
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Claims Officer
5 days ago
WorkFromHome, Hong Kong SAR China Zurich Insurance Company Full timeJob Summary Handling of Employees’ Compensation claims with focus on liability and investigation Provide quality and professional claims service to customers With moderate supervision to manage simple-medium standard (moderate severity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner Job...
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Medical Claims Officer – VHIS
5 days ago
WorkFromHome, Hong Kong SAR China Bowtie Life Insurance Company Full timeA health insurance company in Hong Kong is seeking a Claims Officer to assess and process medical claims. The ideal candidate should have at least 2 years of experience in claims, particularly in both inpatient and outpatient claims, and must be bilingual in Chinese. This role offers a competitive package along with benefits, flexible working hours, and...
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Claims, Officer
7 days ago
WorkFromHome, Hong Kong SAR China Bowtie Life Insurance Company Full timeClaims, Officer (Group Medical Benefits) Join to apply for the Claims, Officer (Group Medical Benefits) role at Bowtie Life Insurance Company Role Summary Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. About The Role You will be working in a fast-paced organization that promotes...
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Claims Officer
3 days ago
WorkFromHome, Hong Kong SAR China Zurich Insurance Full timeClaims Officer (Employees' Compensation / Commercial Casualty) Join Zurich Insurance as a Claims Officer specializing in Employees' Compensation and Commercial Casualty. Job Summary Handle Employees’ Compensation (EC) claims with a focus on liability, investigation, and global settlement. Drive outcomes on liability, return to work and injury management...
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Assistant Claims Manager
3 days ago
WorkFromHome, Hong Kong SAR China Zurich Insurance Full time1 day ago Be among the first 25 applicants Job Summary Large and complex claims handling and managerial support Job Accountabilities Responsible for the large and complex liability and property claims Provide data analytics for Commercial portfolios Provide technical support to the team including work simplification and automation initiatives Responsible for...
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Senior Claims Officer
3 days ago
WorkFromHome, Hong Kong SAR China Zurich Insurance Full timeSenior Claims Officer (Liability & Property / Commercial) 1 day ago Be among the first 25 applicants Job Summary With moderate supervision to manage medium standard (moderate severity / complexity) and complex claims handling. Job Accountabilities Responsible for the complex liability and property claims. Provide technical support to the team including work...
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Director, Claims
7 days ago
WorkFromHome, Hong Kong SAR China Manulife Full timeWe are seeking an innovative and strategic-minded Director / Associate Director with deep expertise for the Claims Department (Individual and/or Group Life & Health). This role is responsible for efficient and effective management of the Claims functions, encompassing operations and initiatives related to the end‑to‑end claims journey, including both...
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WorkFromHome, Hong Kong SAR China Bowtie Life Insurance Company Full timeRole Summary Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming and learning from the next generation is always our priority. We are looking for great talents who share our values to join us in our medical claims team (individual medical...
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Claims Associate
5 days ago
WorkFromHome, Hong Kong SAR China Steamship Insurance Management Services Ltd Full timeAbout the Company Steamship Mutual is a P\&I insurance company, with 240 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, New York & Singapore. Overall Job Purpose The role is within the Eastern Syndicate, which looks after Members from Hong Kong, the...
