Associate / Senior Associate, Institutional Services (EAM & Family Office)

1 week ago


WorkFromHome, Hong Kong SAR China Interactive Brokers Full time

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA. IBKR provides electronic brokerage services worldwide on stocks, options, futures, currencies, bonds, and funds. The company is recognized for its cutting‑edge technology, competitive pricing, and commitment to client service. IBKR affiliates offer global brokerage services around the clock to individual investors and institutional clients including financial advisors, hedge funds, and introducing brokers. Job Description And Responsibilities IBKR is seeking exceptional individuals to join its fast‑growing APAC Institutional Services group. The role focuses on delivering unparalleled service to IBKR’s advisor clients—including wealth/asset managers, hedge funds, and family offices. The mission is to build deep, long‑term relationships and provide a seamless client experience as we continuously expand our global product and service offerings. Key Responsibilities Resolve technical, account, and trade‑related inquiries via email, telephone, and web ticket. Take ownership of and escalate issues to relevant stakeholders across functional groups and regions. Execute ad‑hoc projects and assignments such as client outreach, platform training, and market research. Qualifications Exceptional relationship management, interpersonal, and organizational skills. Excellent command of written and spoken Englisharin is a strong plus). Ability to think critically and reason about complex systems and processes. Familiarity with a variety of asset classes—e.g., Stocks/ETFs, Options, Bonds, FX, Funds, Futures, Crypto. Requirements Undergraduate degree. At least 1–2 years prior experience at a wealth/asset management firm, family office, or other financial institution (new graduates meeting core competencies may also be considered). Holder of SFC licenses for RA Type 1, 2, and 3, or ability to obtain within 90 days of joining. Company Benefits & Perks Competitive salary, annual performance‑based bonus, and stock grant. Excellent health and welfare benefits including medical, dental, specialist, and in‑patient coverage. Competitive leave package. Daily lunch provided in-house with a fully stocked kitchen. Modern offices with multi‑monitor setups. Great work‑life balance. Opportunity to gain exposure to global financial products, markets, and clientele. Opportunities for career progression and job scope expansion in a growing global company. Hybrid work arrangement. #J-18808-Ljbffr



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