Senior Executive, Sales Operations(Renewable Contract with Gratuity)

4 days ago


Tsuen Wan District, Hong Kong SAR China BSH Home Appliances Ltd Full time

Senior Executive, Sales Operations(Renewable Contract with Gratuity) Add expected salary to your profile for insights We are seeking a Senior Executive, Sales Operations to drive key account management and strategic projects, with a focus on order fulfillment, stakeholder engagement, and operational excellence for delivery and installation services. This role requires strong leadership, cross‑functional coordination, and the ability to adapt with agility and resilience in a dynamic business environment. The successful candidate will play a key role in optimizing processes, strengthening service partner collaboration, and supporting business growth. THE JOB Lead end-to-end sales operations for major key accounts, from order management to delivery and installation. Drive stakeholder management across Sales, CS, and service partners to ensure smooth execution and customer satisfaction. Identify and resolve operational bottlenecks by streamlining processes, enhancing system efficiency, and managing risks. Oversee and coordinate operational projects, ensuring alignment with business goals and on-time delivery. Monitor KPIs and prepare regular performance reports with actionable insights for management. Support new business development initiatives and special projects, ensuring operational readiness and scalability. Guide and mentor team members, fostering a collaborative and high‑performance culture. Ensure compliance with company policies, industry standards, and regulatory requirements. THE PERSON Bachelor's degree in Business Administration, Operations Management, or a related field. Minimum of 4-6 years of experience in operations management, preferably in the home appliances, retail, or supply chain industry (preferred but not must). Proven experience managing major key accounts and working closely with multiple stakeholders. Strong leadership, project management, and stakeholder engagement skills. Excellent problem‑solving ability with agility and resilience to manage change and challenges. Strong analytical mindset with proficiency in SAP, Excel, Power BI, or other operational tools. Exceptional communication and interpersonal skills to influence and collaborate across functions. Proficiency in SAP and other operations management tools. Ability to work in a fast‑paced, dynamic environment and manage multiple priorities. Candidate with less experience will be considered as Executive, Sales Operations. We offer a competitive remuneration package in addition to a 5-day work week to the right candidate. PLEASE APPLY to BSH Home Appliances Limited by sending your full resume with present & expected salary and available commencement date via "APPLY NOW ". All information provided will be treated in strict confidence and used for recruitment purposes only. Your application will include the following questions: How many years' experience do you have as a Sales Operations Executive? How many years' experience do you have in a client services / account management role? Which of the following statements best describes your right to work in Hong Kong? Which of the following Microsoft Office products are you experienced with? What's your expected monthly basic salary? How many years' experience do you have as an Order Processing Officer? #J-18808-Ljbffr



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