Data Center Specialist
3 days ago
Client Description Leading IT&T services company in Hong Kong Job Description Responsibilities Manage data center operations Ensure our Data Center archive the KPI PCI DSS, SOC, ISO27001, ISO14001, ISO9000 & ISO200 Manage day to day data center operations Making roster plan for resources Lead a team of DC operators, supervise their job performance and ensuring jobs comply to process and operation procedure Making sure services agreed with customers are fulfilled by the team Cross checking the quality of services provided by the team Work on improvement/enhancement plan for DC operational task when process flaw is identified Coordinate with both internal technical support team and external vendors for scheduled and non-scheduled activities Ensure our Data Center is operating smoothly and archive the KPI Preparing reports for customers and attending customer meetings addressing DCO related matters Attending regular customer meeting as defined in the service contract Manage data centre operation 7x24 Assist / carry out Preventive and Corrective maintenance of E&M systems supporting data centre operation Perform minor E&M installation works as assigned by supervisory staff Escort and monitor E&M contractor’s works Review vendor’s maintenance reports Handle Daily Patrolling in Data Center Prepare operation report, management report and customer report To perform ad hoc duties as assigned by supervisory staff Shift duty/ Day-to-day support in 7x24 Data Center Ensure our Data Center is operating up to standard Responsible for day-to-day support in our 7x24 Data Center Coordinate with both internal technical support team and external vendors for scheduled and non-scheduled activities Ensure our Data Center is operating up to standard by keeping and summarizing the record of the environmental data Job Requirements Higher Diploma in Computer Science, Information Technology or related disciplines Minimum 5 years experience in data center operations In-depth knowledge on data center operations and processes Experience in change / incident management Experience in audit process such as PCI DSS, SOC, ISO27001, ISO14001, ISO9000 & ISO20000 A good team player with analytical & problem-solving skills, self-motivation and good interpersonal skills ITIL V3 foundation certification Good command of spoken and written English and Chinese Experienced in leading a DC operation team working on shift Able to articulate and reason with customers on arising matters Form 5 or above, Diploma in Mechanical/Electrical Engineering/Building Services Engineering is highly preferred. Holder of Registered Electrical worker license Grade B. Grade C and/or H is an advantage. 2 - 3 years' experience in Building Services/ Facilities Management industry Experience in Data Center / Telecommunication industry is an advantage Experience in IT related field is preferred Initiatives to learn with positive attitude and responsible A good team player with analytical & problem-solving skills, self-motivation and good interpersonal skills Good command of spoken and written English and Chinese #J-18808-Ljbffr
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