Jewellery Quality Control Inspector

2 weeks ago

Hong Kong Island, Hong Kong SAR China Linjer Limited Full time

Jewellery Quality Control Inspector & Returns Manager The position is half-time or full-time in Hong Kong, mostly based at our 3PL. Responsibilities Oversee the end-to-end returns handling process in our Hong Kong 3PL, ensuring timely and accurate evaluation of returned jewellery. Manage and train 3PL staff members to do basic sorting and inspection of returns. Conduct detailed quality inspections to assess the condition of returned pieces, especially our most expensive 14k gold jewellery. Execute on quality control protocols and checklists for returned inventory. Collaborate with customer service, production and inventory departments to resolve returns, rework, or restock as appropriate. Ensure that returns are stocked back into inventory or sent back to factories for repair. Track stock movements in our ERP. Ensure compliance with company quality standards. Identify recurring quality issues and propose solutions or SOP updates. Who you are Professionally fluent in English. Bonus: Professionally fluent in Cantonese. Experience level is flexible; we tailor the role to match your seniority and skills. Extremely detail-oriented and able to follow processes. Proficient with technology (MS Excel will be required). A collaborative team player who works well with others. Mature, responsible, and exercises sound judgment in decision-making. #J-18808-Ljbffr

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