Airport Authority Hong Kong | Assistant Manager, IT
3 weeks ago
Job Description - Assistant Manager, IT (240775)
Responsibilities:
- Work closely with cross-functional stakeholders & partners to analyze current airport business and operations to identify and prioritize the use cases for process optimization via digitalization.
- Act as project manager of various initiatives to implement the digital products for the HKIA, manage solution partners to ensure the deliverables with good quality, within schedule and approved budget using different project delivery methodologies.
- Act as digital product manager to layout the digital journey by managing the planning, architecture and design, activities and quality related to but not limited to AI/GenAI/LLM products to improve airport productivity and services.
- Participate in technical design process, reviewing the technical designs and documents provided by partners, provide constructive suggestions and insights to ensure they align with the project objectives and goals of the solutions.
- Work closely with cross-functional leaders and peers from other departments to quantify the cost and benefits of digitalization by working out the objectives, approaches, level of digitalization, expected outcomes and benefits.
- Work closely with IT governance parties (e.g. Cybersecurity, Management Services, Infrastructure) to ensure projects management, solution architecture and design, and working practice is strictly following AA IT standards, regulations and industry best practices.
- Monitor and evaluate the performance of AI models/solutions and collaborate with IT teams and internal/external business partners to identify continuous improvement opportunities and enhance the product.
- Keep the innovation mind-set. Conduct market research and study to stay updated on latest technologies and best practices related to but not limited to AI and data/knowledge management.
Requirements:
- University Degree or equivalence in Computer Science/ Engineering, Information Technology, Data Science, Business Administration or related disciplines
- 6 years or more IT experience with at least 3 years in project management role with end-to-end project delivery including solution design, business analysis or similar experience in sizable organization
- Project Management Professional (PMP) certifications, Agile Scrum Master certifications, Data analytics, Business Analytics, Design Thinking or equivalent certifications preferred
- Hands-on experience in solution delivery using waterfall, agile or hybrid model with strong business analytics and documentation skills using relevant tools such as JIRA, Confluence, etc.
- Hands-on experience in technical design, implementation and support of microservices solutions is preferred. Knowledge ML/AI/GenAI/LLM, AI frameworks, prompting would be an advantage.
- Experience or knowledgeable in data/knowledge management such as governance, modeling and quality assurance with relevant procedures, tools/programming language would be an added advantage.
- Mature, self-motivated, customer-oriented with excellent communication and project management skill, strong analytic and problem-solving skills
- Detail-oriented, well-organized, open-minded and flexible, strong drive for continuous learning and professional growth
- Experience in airports and aviation industry is preferred but not a must
- Good communication and presentation skills
- Good analytical and problem-solving skills
- Good command of written and spoken Chinese and English. Fluency in Mandarin is preferred
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