Assistant Claims Manager
4 days ago
Our client is an authorized insurer to facilitate retirement financial planning through provision of annuity products in Hong Kong, they are currently seeking for an Assistant Claims Manager to join their team. Assistant Claims Manager Responsibilities: To monitor claims quality and ensure our committed service standards are met; To handle matters ranging from administrative support, claims adjudication, liaison with different stakeholders and complaint management with service recovery which are in line with the operations’ objectives; To ensure satisfactory customer journey from claims perspective; To support new project initiatives and provide professional views as a claims subject matter expertise; To execute claims practices to ensure claims decision consistency and accuracy, and to act according to the terms and conditions set in policy contract; To work closely with customer service team to solicit customers’ feedback for better customer satisfaction management, and to improve our end-to-end claims process; To conduct training to internal staff and develop user / procedural manual; and To handle ad hoc assignments from management Requirements: Bachelor degree holder, with professional insurance qualification (e.g. FLMI, IC, ACS) is an advantage; A minimum of 5 years’ relevant experience in life insurance industry including 2 years at supervisory level, solid working experience in claims and life insurance operations is preferable; Familiar with policies, guidelines and regulatory requirements; Strong analytical, problem-solving, coordination and communication skills; Attentive to details with positive attitude; and Able to deliver outstanding results under challenging environment. Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary and contact telephone number to: For more jobs, please visit our website: ::: All personal data submitted will be treated in strict confidential and used for recruitment purposes only::: #J-18808-Ljbffr
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Assistant Claims Manager
4 days ago
Kowloon, Hong Kong SAR China Chevalier Group - Insurance Services Full timeChevalier Insurance Company Limited is one of the major property and casualty insurers in Hong Kong. We underwrite a whole range of general insurance business. Our leading position is further strengthened by our professionalism and deep knowledge of the field, as well as by the provision of value-added services for injured workers. Responsibilities Manage...
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Kowloon, Hong Kong SAR China Pacific Prime Insurance Brokers Ltd Full timeClaims Manager – Employee Benefits/Medical Claims Pacific Prime is a global insurance broker established in Hong Kong in 2000. With 17 offices and over 1000 employees around the world, we deliver a wide range of insurance solutions, including group health insurance, employee benefits, property & casualty insurance advice and solutions to individuals,...
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Assistant Manager, Claims Due Diligence
2 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeA leading financial institution in Hong Kong is seeking an Assistant Manager for Claim Due Diligence. Responsibilities include conducting due diligence reviews on claim requests, monitoring the quality of asset management, and providing supervisory support within the team. The ideal candidate must have a bachelor's degree related to finance, at least 3 years...
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Senior Manager, Claims Services
4 days ago
Kowloon, Hong Kong SAR China Sun Life Hong Kong Ltd Full timeWe are looking for an experienced and strategic Senior Life Claims Manager to lead complex claims assessments and drive operational excellence within our Life Claims team. The successful candidate will have deep expertise in handling major and minor life claims, with a strong focus on high-net-worth medical cases. This leadership role involves mentoring team...
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Assistant Manager, Claim Due Diligence
2 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeOur client is a leading financial institution, they are currently seeking an Assistant Manager, Claim Due Diligence to join their team. Responsibilities: Conduct due diligence review on claim requests arising from defaulted commercial or SME lending portfolios under various loan guarantee schemes Monitor the quality of special assets management and debt...
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Claims Manager – Life Insurance
4 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeA leading insurance company based in Hong Kong is looking for an Assistant Claims Manager to oversee claims quality and ensure service standards are met. The candidate should have at least 5 years of experience in the life insurance industry, including supervisory roles, and possess analytical and communication skills. This role involves handling claims...
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Claims Specialist
4 days ago
Kowloon, Hong Kong SAR China Sun Life Full timeJoin to apply for the Claims Specialist role at Sun Life We are seeking a proactive and detail‑oriented Claims Specialist – Life Claims to join our Claims team. The ideal candidate will have solid experience in handling life, accident, and medical claims, with a strong preference for exposure to death and critical illness (CI) claims, as well as...
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Claims Officer
2 days ago
Kowloon, Hong Kong SAR China Chevalier Group - Insurance Services Full timeChevalier Insurance Company Limited is one of the major property and casualty insurers in Hong Kong. We underwrite a whole range of general insurance business. Our leading position is further strengthened by our professionalism and deep knowledge of the field, as well as by the provision of value-added services for injured workers. Responsibilities Supervise...
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Insurance Operations
4 days ago
Kowloon, Hong Kong SAR China Association of Hong Kong Nursing Staff Full timeA local healthcare organization is looking for an Insurance Assistant Officer to handle inquiries on insurance issues and health care plans. Responsibilities include processing customer orders, maintaining claims records, and handling ad hoc reports. Candidates must have at least Form 5 with 5 subject passes, including Chinese and Mathematics, and must pass...
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Medical Claims Assistant — Japanese
2 days ago
Kowloon, Hong Kong SAR China Kingsway Personnel Ltd. Full timeA leading recruitment agency is looking for a Japanese Speaking Assistant in Hong Kong. This position offers work-life balance and requires native Cantonese proficiency, along with good command of Japanese and English. Responsibilities include liaising with insurance companies and supporting claims administration. Fresh graduates are welcome, and knowledge...