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Medical Representative
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Overall Job Purpose Demonstrates a passion for serving Lilly’s customers. Delivers improved outcomes for patients through easy interactions that enable people to feel they are genuinely cared for and able to trust us. Exhibits strong leadership and business ownership skills. Collaborates effectively with Lilly colleagues and external business partners. Key Responsibilities UNDERSTAND Understand the healthcare marketplace; the payer environment; customer (account and stakeholder) priorities; patient, product and monetary flows; patient disease states and therapeutic options; and Lilly resources, processes, policies and procedures. 1.1 Demonstrate a deep understanding of healthcare marketplace and customer system including treatment guideline, formulary status and protocols. Also understand accounts, key customers, and approved channel preference. 1.2 Exhibit a comprehensive understanding of patient disease states, available treatment options and product knowledge. 1.3 Understand Lilly policy to effectively leverage Lilly’s processes and available resources. 1.4 Understand Team Lilly framework to uphold Lilly company values. PLAN 2.1 Analyze territory and accounts to make tradeoff decision. 2.2. opportunities and create territory and account plan which incorporate the approved multichannel approach to support territory and account plan. EXECUTE 3.1 Collaborate with cross functional team to create exceptional customer experiences Lilly’s policy to achieve business goal. 3.2 Develop pre-call and post call plan which is centric to gain customer commitment and adjust the plan accordingly. 3.3 Engage customers in patient-centric VBS dialogues to create value for customers. 3.4 Appropriately use approved multichannel resources and brand approved materials to and fulfill customer needs. Qualification At least 1-5 years of sales experience (pharmaceutical/ medical equipment) Bachelor’s degree or equivalent in a relevant scientific subject Able to speak in both Cantonese and English Diabetes/ related experience preferred Skills & Knowledge Good presentation skills and communicate effectively with others Good time management skills in planning and prioritizing tasks Customer Service orientation: able Able to work with people and follow up on details Able to work independently to identify opportunities, develop actions to achieve results Persistently hard hard-working and willing to accept challenges Positive thinking, initiative and committed to obtain results Core competencies Accountable: accepts Accept responsibility, set high standard and deliver results. Agile Learner: always curious, learns from experience and grasps complex issues quickly. Adaptable/Flexible: accepting Acceptor ambiguity and adapts behavior to accommodate changes. Resilient/ Stress Tolerant: remains Remain calm and demonstrates poise/ self-control in face of stressors and performs at a high- level despite time pressure or need to balance multiple priorities. Self-Motivated/ Passionate: Proactive, disciplined to accomplish tasks and seeks personal growth and development. Personable/ Approachable: Optimistic, demonstrates confidence and competence and shows empathy. Seniority level Associate Employment type Full-time Industries Pharmaceutical Manufacturing #J-18808-Ljbffr
