Senior Manager Value Added Services
1 month ago
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region.
Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking a high calibre professional to join our team as a Senior Manager Value Added Service.
Principal Responsibilities
- Develop the Global Insurance VAS Governance Framework, in accordance with Group and local regulatory requirements. Develop and enhance VAS Governance due diligence templates used by global and local teams
- Create and own the ongoing management of an IVAS Global Forum which oversees HSBC Life’s and it’s partner markets value added services
- Work in partnership with all Product Management teams to ensure that the local/regional VAS and related committees are structured and conducted in accordance with the defined global governance framework
- Work with teams in market and globally to create new propositions with relevant VAS
- Oversight of VAS to ensure it is generating customer value and fair outcomes
- Work with industry panels to keep abreast of trends in VAS, changes in regulation, help form HSBC’s position on emerging topics and ensure HSBC’s views are considered in consultations and other rule-making processes in countries as appropriate
- Establish a Continuous Monitoring programme for in scope services and manage on an ongoing basis
- Oversee the management and control of Global and Local VAS Inventories
- Extensive working experience in mid/senior role at insurance, bank or credit cards, preferably with a focus on value-added services
- University degree in Business, Economics, or related disciplines
- An understanding of, insurance and banking products and services
- Getting results through effective management of processes; possess capacity to define problems and find effective solutions; ability to relate to people at all levels both internally and externally
- Practical experience working alongside global product/business management teams
- Ability to work independently and manage business as usual tasks while also progressing elements of various projects
- Effective presentation, interpersonal, negotiation, communication and analytical skills
- Knowledge of authoring policies, standards, governance lifecycle process, frameworks, and Target Operating models
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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