Implementation Specialist

7 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time
The Risk Implementation team provides our Risk Enterprise clients exceptional service in full implementation and onboarding. This includes scoping, deployment, and integration of our solutions within the framework of their existing businesses. Risk implementations handles multi-asset portfolio risk products, which include Multi-Asset Risk System (MARS) Front Office Risk, Market Risk, Credit Risk, Counterparty Risk, Hedge accounting and Collateral management. We partner with Sales and Account Management throughout the sales process to ensure the solution is a fit for our client's needs. We also work with the Products and Engineering teams to ensure the client has an efficient and exceptional onboarding experience.

What's the role?

Individuals on the team will be required to be well-versed in multi-asset classes, have a technical understanding of data flow, and strong project management skills.

You will need solid relationship management skills and possess advanced product knowledge Risk as well as an in-depth knowledge of fixed income and OTC derivatives. This is an implementation role and could require travel to support clients across the APAC region.

You will use your strong project management capabilities to coordinate all aspects of the on-boarding process, including working with Sales to analyze a client's workflow, gather client requirements, identify gaps, and propose our solution. You will scope the solution, present it back to the client and communicate requirements to Product teams where we need product development.

You are expected to manage all implementation projects so that they align with our standard procedures, while also ensuring that we provide solutions to fulfill the clients' requirements and their expected timelines.

You will onboard clients on the particular risk module from bringing positions into Bloomberg, helping clients to understand the risk analytics, and generating risk reports. You will provide in-depth training and project management, ensuring our new clients are setup to extract the maximum benefit from the products.

We'll trust you to:

- Collaborate extensively with our Risk sales teams to ensure that Risk Enterprise clients are efficiently on-boarded while meeting their requirements
- Collaborate across business units such as: Product, Operation, Services, Engineering, Buy-side Order Management (AIM), Trade Order Management Solutions (TOMS) as well as Portfolio Analytics to deliver the Bloomberg value proposition to clients
- Develop detailed project plans and timelines, driving them to completion through agreement with the client and support from internal teams where necessary
-Own each assigned complex and strategic engagement, acting as the primary day-to-day project management point person working across multiple internal groups and external vendors, driving tasks through to completion within tight deadlines
- Execute the agreed implementation plan to ensure maximum satisfaction for new clients
- Provide detailed product feedback from clients to internal business managers to continually improve our products
- Keep up to date with the latest market reforms and our latest product releases, and continue to challenge yourself in finding out how our various offerings can resolve client needs

You'll need to have:

- Minimum 5 years of project management experience working in Buy-side or Sell-side Financial institutions or a Financial Technology Organization
- Minimum 5 years of experience with Portfolio Risk Management Solutions such as Value At Risk (VaR), Fundamental Review Trading Book (FRTB), Standard Initial Margin Model (SIMM), Counterparty Risk (XVA), and Market Risk (BRM)
- Strong presentation and communication skills in English and Mandarin
- Good fundamental understanding of economics and modelling of cross asset financial instruments, including fixed income, equities, OTC derivatives
- Experience implementing Portfolio Risk Management Solutions
- Experience in client engagements, gathering requirements, and defining complex workflows
- Experience in building and maintaining relationships with stakeholders both externally and internally
- Experience conducting training both internally / externally
- Demonstrated continuous career growth within an organisation
- Bachelor's degree or degree-equivalent qualifications

We'd love to see:

- Experience communicating with Engineering and/or product groups on product enhancements and development
- The inclination and aptitude to pick up new technologies and procedures
- The ability to effectively communicate technical/complex issues in a simplistic manner to various audiences
- Advanced Microsoft Excel / Python
- Knowledge of the collateral management process

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