Engineer

5 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time
The Bloomberg Network Triage team oversees and supports one of the largest private networks in the world. As part of this team, you will be responsible for the support of our Network, spanning over 100 node sites and connecting clients globally to over 1,500 exchanges, which is integral to the success of the company. You will ensure our customers have 24/7 access to the Network in order for them to run their business successfully. You will provide reactive support to customers' networking issues as well as proactive analysis to ensure the Bloomberg network maintains its position at the forefront of network stability and reliability.

In our APAC team, you will be joining a close-knit group of engineers who are not just passionate about technology, but keen to solve complex problems from analysing packets to working on network incidents. You will partner with a hardworking, approachable team with a diverse set of backgrounds across APAC to collaborate with colleagues around the world. You will also be a critical point of contact between the Network Engineering and Operations team and various internal groups to improve the quality of technical and telecommunication services.

We'll trust you to:
  • Provide support for our global network using various proprietary & third-party platforms, from a variety of vendors including Juniper, Cisco, and Palo Alto so our clients have access to our network at all times
  • Provide day-to-day support of Bloomberg's market data infrastructure across in collaboration with other internal teams such as Technical Support, Network Production Engineering, and Telecommunications
  • Resolve connectivity issues to our most critical customers, financial markets and stock exchanges
  • Adhere to strict deadlines, including the administration of internal ticketing systems in order to ensure any incidents are resolved as quickly as possible for our clients and projects are delivered on time
  • Provide hardware and software support for a multitude of network platforms including routers, firewalls, and load balancers.

You'll need to have:
  • The ability to work the weekend shift, Friday to Monday (4 days a week) from 7AM - 6PM
  • A Networking Degree or similar industry standard networking or server qualification(s) (e.g. CCNA, JNCIA, or WCNA) or 5+ years of relevant work experience as a Network Operations Engineer / Network Engineer within an enterprise environment, troubleshooting and solving critical issues
  • Experience troubleshooting and resolving MPLS, BGP, OSPF, IGMP, PIM related internal and external network routing issues in a production environment
  • Demonstrated ability to manage service issues with third party service providers, including ISPs and international telecom vendors
  • Experience troubleshooting and resolving firewall, load balancing and proxy issues in a production environment
  • Demonstrated experience with applying analytical skills to problem solve issues and identify trends, working autonomously and collaboratively with external and internal partners
  • Fluency in both written and spoken English
  • Demonstrated continuous career growth within an organization

We'd love to see:
  • Experience working with stock exchange and market data connectivity
  • Experience building monitoring dashboards using products like Grafana, Splunk and Humio
  • Understanding of financial markets and underlying technologies in data
  • Understanding of multicast deployments using IGMP/PIM/MVR
  • Understanding of DWDM and Optical Networking
  • Knowledge of Data Center builds and design fundamentals
  • Experience with cloud technologies

If this sounds like you:
  • Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional
  • Why Bloomberg?
  • We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

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