Senior Operations Specialist
2 days ago
Overview
We are currently assisting our corporate banking client in their search for a Senior Associate in the Operations Department for their Clearing Deposit Team. This pivotal role involves supervising the Account Maintenance and Servicing Team (AMS) and ensuring the seamless operation of account management processes.
Key Responsibilities:
- You will need to supervise the AMS, ensuring efficient management of account opening, closing, and maintenance, while keeping customer account records up-to-date in relevant systems (T24, SIGN).
- Oversee all internal servicing related to account services, including monitoring SWIFT statement settings for corporate client and VOSTRO accounts.
- Provide cross-team support, including reviewing inward clearing cheques and performing checker functions or processing tasks as needed.
- Coach and guide team members and clerical staff on adherence to policies and procedures, facilitating training sessions that cover disaster recovery drills and contingency rehearsals.
- Assess team performance regularly, providing constructive feedback and monitoring progress to ensure continuous improvement.
Requirements:
- A degree in Finance, Business Administration, or a related field.
- A minimum of 8 years of relevant experience in handling customer account documentation, with at least 3 years in a checker role preferred.
- Strong understanding of KYC and AML/CFT compliance regulations, as well as familiarity with Companies Registry practices.
- Proven leadership abilities, with experience in mentoring and developing team members.
- Strong analytical skills and attention to detail to ensure accuracy in processes.
- Ability to work under pressure and manage multiple tasks in a fast-paced environment.
- Proficiency in relevant banking software and systems, with a willingness to adapt to new technologies.
- Excellent command of written and spoken Mandarin, English, and Cantonese, with strong communication skills to effectively engage with stakeholders.
If you are an experienced professional seeking to advance your career in a dynamic corporate banking environment, we encourage you to apply. If this opportunity piques your interest, please send your CV to Raymond Cheung for a confidential conversation. Join a team that values excellence and offers numerous opportunities for growth and development
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